Are you passionate about making a difference in your community? Do you want to help underserved individuals access the care they need? Join AACI and be part of our mission to provide high-quality healthcare to every member of our community. Together, we can make a meaningful impact!

AACI is seeking a highly organized and motivated Dental Operations Manager to oversee the daily operations of our dental clinic within a Federally Qualified Health Center (FQHC) setting. This role is responsible for ensuring efficient clinic workflow, delivering excellent patient experiences, maintaining regulatory compliance, and supporting high-quality dental care.

The Dental Operations Manager will supervise Registered Dental Assistants (RDAs) and Front Desk/Patient Access staff, working closely with the Director of Health Care Services and Managing Dentist to drive operational excellence and meet organizational goals.

Key Responsibilities

Oversee daily dental clinic operations to ensure efficient patient flow, timely service delivery, and optimal provider productivity
Manage scheduling, staffing, and operatory utilization to maximize efficiency and minimize wait times
Supervise, train, and support RDAs and Front Desk staff, ensuring adherence to workflows, protocols, and regulatory standards
Maintain compliance with OSHA, HIPAA, CDC, state dental board, and FQHC requirements
Ensure proper maintenance of equipment, supplies, and sterilization processes
Support quality improvement initiatives through data tracking, reporting, and workflow enhancements
Address patient concerns and serve as an escalation point for issue resolution
Collaborate with providers and cross-functional teams to improve operations and continuity of care
Assist with mobile clinic operations and patient engagement as needed
Foster a culture of teamwork, accountability, and excellent customer service; perform other duties as assigned

What you’ll have to offer:

· Minimum 1 year of supervisory experience in a dental office.

· Strong knowledge of dental office workflows and protocols, including clinical interventions.

· Experience with EPIC EHR and mobile health operations preferred.

· Skilled in-patient relations, problem-solving, and delivering exceptional customer service.

· Ability to teach, coordinate, and lead a team effectively.

Why Join Us?

Make a real difference! Contribute to improving health and wellbeing in underserved communities.
Be part of a mission driven team! Collaborate with passionate professionals who share your commitment.
Enjoy competitive rewards! Receive a comprehensive compensation and benefits package.
Grow your career! Access opportunities for professional development and advancement.

Pay: $80,000.00 - $94,000.00 per year

Benefits:

401(k) matching
Dental insurance
Family leave
Flexible spending account
Health insurance
Life insurance
Paid time off
Pet insurance
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

AACI

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Dental Office Manager