Expectations:

Exemplify Core Values - Show Enthusiasm, Ownership Thinking, Always Educate, Persistence

Strive to Maintain Perfect Attendance & Present in Full Required Uniform

Provide "Ritz Carlton" Customer Service & Make Ethical Decisions in the Patient's Best Interest

Thorough & Detailed Clinical Documentation

Be Willing to Help Any Department with Any Task Whenever Necessary

Be Willing to Be Uncomfortable in Order to Learn & Grow

About us

Provide exceptional clinical care in a welcoming dentist office environment. We focus on building positive patient dentist relationships through open communication and education.

We are looking for a dental office manager to oversee business and clinical operations. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Office manager duties and responsibilities include scheduling team meetings that motivate and engage team members to perform at the highest level of success, monitor daily clinical schedule for opportunities to maximize patient care and providing general administrative support to our employees. Previous experience as a front office manager required, and dental office management experience preferred. A successful dental office manager should have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties. Ultimately, the dental office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Responsibilities

Serve as the point person for office manager duties including: patient scheduling, treatment planning, handling patient and staff issues as they arise, and excellence in team leadership
Schedule meetings and appointments
Organize the office layout to meet the needs of the business
Maintain the office condition and arrange necessary repairs
Partner with HR to update and maintain office policies as necessary
Organize office operations and procedures
Coordinate with IT department on all office equipment
Manage office General and Administrative budget, ensure accurate and timely reporting
Provide general support to visitors
Assist in the onboarding process for new hires
Address employee queries regarding office management issues
Plan in-house or off-site activities, like parties, celebrations, and conferences
HIPPA and OSHA compliant

Skills

Proven experience as an office manager, dental office management experience preferred
Dentrix software knowledge a plus
Knowledge of office administrator responsibilities, systems, and procedures
Proficiency in MS Office (MS Excel and MS Outlook, in particular)
Hands on experience with office machines (e.g. fax machines and printers)
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements

Job Type: Full-time

Benefits:

401(k)
Dental
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Experience:

Management: 1 year (Required)

Work Location: In person

Aaron Schamback DMD PA

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Dental Office Manager