Remote Dental Receptionist (Mondays & Fridays)

Our dental team is looking to add a professional, reliable remote receptionist to support our patients and office operations on Mondays and Fridays.

Responsibilities

Answer incoming calls and texts with warmth and professionalism
Promptly respond to missed calls and text messages
Schedule patient appointments with accuracy and efficiency
Proactively fill schedule openings using a pending treatment list
Communicate clearly and confidently about dental treatment options and scheduling needs
Verify patient insurance information (training provided if needed)

Qualifications

Dental experience required – must be comfortable discussing treatment, terminology, and scheduling
Strong communication skills and professional phone etiquette
Ability to work independently and prioritize tasks
Experience with dental scheduling software is a plus (Eaglesoft preferred but not required, as long as you are a fast learner)
HIPAA compliance training required (completion of a course will be required if not already completed; office will provide training if needed)
Tech requirements: Private computer for remote access, secure internet connection, and a quiet space free of background noise for taking calls

What We’re Looking For

A team member who takes initiative and ensures no patient communication falls through the cracks
A professional who represents the practice with care, empathy, and attention to detail
Someone dependable, detail-oriented, and motivated to keep the schedule running smoothly

Schedule & Pay

Days: Mondays & Fridays
Hours: 4–8 hours per day, depending on incoming call volume, schedule openings, and how effectively pending treatment patients are contacted
Compensation: $17–$20/hr, starting at $17/hr. Wage will be reviewed and adjusted after a 3-month probation period based on performance.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 8 – 20 per week

Application Question(s):

Please be aware that only applicants who have responded to all screening questions will be considered for this position. Do you acknowledge this? Yes/No
Dental Experience: What experience do you have working in a dental office (front desk, scheduling, patient communication, etc.)? How comfortable are you discussing treatment options and terminology with patients?
Have you completed HIPAA training before? If not, are you willing to complete it during onboarding?
This role can range from 4–8 hours per day depending on call volume and scheduling needs. Are you comfortable with that flexibility?
Have you used Eaglesoft scheduling software before?
Do you have a private computer (no shared family use) for remote access, a secure internet connection, and a quiet space free of background noise for taking calls?

Work Location: Remote

ALMA Dental, Point Loma

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Remote Dental Receptionist