Overview
Join our dynamic dental team as a Dental Receptionist, where your energy and organizational skills will be the first impression for our patients! In this vital role, you will serve as the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. Your expertise in medical administrative support, insurance verification, and dental terminology will help create a welcoming environment while maintaining accurate records and appointments. This position offers an exciting opportunity to be part of a caring team dedicated to improving patients’ oral health.

Duties

Greet patients warmly, check them in and out, and manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft.
Verify insurance coverage, process payments, and handle billing using systems like Epic, Meditech, or Athenahealth to ensure accurate medical and dental billing.
Manage multi-line phone systems with professional phone etiquette, answer inquiries, and coordinate patient appointments seamlessly.
Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality of patient information.
Assist with intake procedures, including collecting patient information and updating medical history in Electronic Health Record (EHR) systems like eClinicalWorks or Meditech.
Support clinical staff by preparing documentation for care plans, reviewing medical documentation, and assisting with insurance claims including CPT coding, ICD-10/ICD-9 coding, and Medicare submissions.
Maintain filing systems for medical records, handle correspondence, and perform clerical tasks such as data entry with high accuracy using Microsoft Office tools.

Requirements

Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience preferred.
Strong knowledge of dental terminology, medical coding (ICD-10/ICD-9), CPT coding, and health information management practices.
Familiarity with EMR systems such as Dentrix, Eaglesoft, eClinicalWorks, Meditech, Epic or Athenahealth is highly desirable.
Excellent computer skills including proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per minute.
Exceptional customer service skills with the ability to handle multi-line phone systems professionally and courteously.
Knowledge of HIPAA regulations to ensure patient privacy and confidentiality at all times.
Bilingual abilities are a plus to serve diverse patient populations effectively.
Strong organizational skills with attention to detail in documentation review and office management tasks. Join us to make a positive impact on patients’ lives through excellent service! We are committed to fostering a supportive environment where your skills can shine while contributing to the health and well-being of our community.

Pay: $18.00 - $35.00 per hour

Benefits:

Dental insurance

Experience:

Dental receptionist: 1 year (Preferred)
Dental assisting: 1 year (Preferred)

Language:

Russian (Preferred)
Ukrainian (Preferred)
Spanish (Preferred)
Arabic (Preferred)

License/Certification:

Registered Dental Assistant (Preferred)

Work Location: In person

APY PC

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Dental Receptionist