Schedule: Full-time Monday through Thursday. No Fridays or Weekends!

Compensation: Competitive, based on experience

About Our Practice

Associated Dentists is a privately owned, high-volume dental practice serving a large and diverse patient base in Madison, WI. Our goal is to always put patients first and provide exceptional customer service. Our team thrives in a fast-paced environment and values attention to detail, teamwork, and growth.

Position Summary

The Dental Financial Coordinator is a key member of our administrative team, responsible for managing insurance verification, claims, and patient financial communication in a high-volume setting.

Core Responsibilities

Verify insurance benefits accurately and efficiently for a high daily patient volume via websites, fax, and phone.
Submit, monitor, and follow up on dental insurance claims
Review EOBs and resolve claim denials or discrepancies in a timely manner
Prepare and explain treatment estimates to patients in person with clarity, confidence, knowledge of treatment, and insurance benefits
Review monthly aging reports and follow up with patients on balances
Communicate with insurance companies regarding coverage, claims, and appeals
Maintain detailed, accurate insurance records in Dentrix
Work collaboratively with clinical and administrative teams to maintain smooth workflows

Qualifications

1+ years of dental insurance coordination experience
Strong verbal communication in person, email and over the phone
Strong understanding of dental insurance plans, CDT codes, and claims processing
Comfortable working in a fast-paced environment with the ability to multitask and prioritize while paying attention to detail
Familiarity with dental practice management software
Strong communication, organization, and problem-solving skills

What We Offer

Competitive pay with growth potential
Cross-training opportunities and professional development
Supportive leadership and team-oriented culture
Stable schedule in a growing practice
Benefits including health insurance, long term disability, AD&D, short term disability, vision insurance, 401k and 401k match, profit sharing, paid holidays, paid time off, scrub allowance, referral bonuses, and more!

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
AD&D insurance
Disability insurance
Free parking
Health insurance
Life insurance
On-the-job training
Paid time off
Paid training
Vision insurance

Work Location: In person

Associated Dentists

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Dental Financial Coordinator