About Us

AVADent Miami is a modern dental practice focused on providing exceptional patient care through advanced technology, comprehensive treatment planning, and outstanding customer service. We are seeking an experienced Dental Insurance Coordinator to join our growing team.

Position Overview

The Dental Insurance Coordinator will be responsible for insurance verification, benefit analysis, treatment plan presentation support, claim follow-up, and communication with insurance companies and patients regarding coverage and benefits.

Responsibilities

Verify dental insurance eligibility and benefits for scheduled patients

Review and explain insurance benefits, limitations, and coverage details

Obtain and document insurance information accurately

Submit and track pre-authorizations and pre-determinations

Follow up on outstanding insurance claims

Communicate with insurance companies regarding claim status and payments

Assist patients in understanding their treatment plans and insurance coverage

Review EOBs (Explanation of Benefits)

Identify and resolve claim denials and insurance discrepancies

Coordinate with the clinical team regarding treatment planning and insurance requirements

Maintain accurate patient insurance records in the practice management software

Assist with treatment plan estimates and patient financial responsibilities

Required Qualifications

Previous experience working in a dental office (required)

Strong understanding of dental insurance terminology

Experience with:

Eligibility Verification

Benefits Verification

Treatment Plans (TP)

Pre-Determinations

Pre-Authorizations

EOB Review

PPO Dental Insurance

Insurance Claim Processing

Knowledge of dental procedures and ADA coding preferred

Excellent communication and organizational skills

Ability to multitask and work independently

Experience with dental software systems preferred

Preferred Qualifications

Minimum 2 years of dental insurance coordination experience

Experience presenting treatment plans

Understanding of major PPO dental plans

Experience working in a fast-paced dental office

Schedule

Tuesday

Wednesday

Thursday

Pay: $20.00 - $25.00 per hour

Benefits:

Employee discount

Work Location: In person

AVADent MIAMI

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Dental Insurance Coordinator