Job Summary

We are seeking a positive, friendly, and organized Dental Receptionist to join our team at BlueSky Dental. In this role, you will be the welcoming face of our clinic, ensuring smooth administrative operations and delivering exceptional patient service. Your energetic approach will help create a positive environment for patients and staff alike. You will manage appointment scheduling, handle patient inquiries, process insurance claims, and maintain accurate medical records using advanced Electronic Health Record (EHR) systems. Your attention to detail and proactive communication skills will be vital in supporting efficient clinic workflows and ensuring compliance with healthcare regulations such as HIPAA.

Responsibilities

Greet patients warmly and professionally, creating a friendly first impression.
Schedule appointments efficiently using dental practice management software and coordinate with clinical staff.
Verify patient insurance coverage, process claims, and handle billing inquiries with accuracy and care.
Manage patient check-in/check-out procedures, including updating medical records in EMR systems like Epic, Meditech, or Athenahealth.
Review documentation for completeness and accuracy, ensuring adherence to clinical confidentiality policies.
Answer phone calls promptly with excellent phone etiquette; address patient questions or direct calls appropriately.
Maintain organized filing of medical records, insurance documents, and office correspondence while complying with HIPAA standards.
Support clinical staff by assisting with intake procedures, medical coding (CPT, ICD-9/10), and documentation review.
Use computer skills to update patient information, process payments, and generate reports as needed.
Assist with front desk duties such as managing office supplies, scheduling follow-up appointments, and providing exceptional customer service.

Experience

Previous clinic or medical office experience is highly preferred, especially in a dental setting.
Proficiency with EHR software preferred.
Excellent organizational skills with experience in clerical tasks such as filing, phone skills, and prioritizing tasks
Ability to handle sensitive health information confidentially in accordance with HIPAA regulations.
Strong communication skills for effective phone communication and patient interaction.

Join us to make a difference in patients’ lives by providing top-tier administrative support with our team at BlueSky Dental!

Pay: $19.00 - $24.00 per hour

Expected hours: 18.0 – 36.0 per week

Benefits:

401(k)
401(k) matching
Disability insurance
On-the-job training
Paid time off

Work Location: In person

BlueSky Dental

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Dental Receptionist