Are you a dental insurance pro with an eye for detail and a heart for patient care? Our specialized endodontic practice in Libertyville is looking for a dedicated Patient & Insurance Coordinator to join our tight-knit team. Enjoy working in a fast-paced endodontic practice in a new state-of-the-art accredited facility.

If you enjoy the "puzzle" of dental benefits and want to help patients navigate their care with clarity, we’d love to meet you!

The Schedule

We offer a stable, full-time schedule with a mid-day finish on Fridays:

Monday – Thursday: 8:30AM – 5:30PM
Friday: 8:30 AM – 1:00 PM
Note: Flexibility is key, as hours may occasionally change based on practice and patient needs.

Your Mission

Your primary goal is to ensure our patients have a clear financial and clinical path forward. You will be the bridge between complex insurance data and exceptional patient service.

Primary Insurance Responsibilities:

Benefit Verification: Thoroughly verifying dental insurance benefits for specialized procedures.
Treatment Estimating: Creating accurate treatment plans and cost estimates with precision.
Claims Management: Aggressively resolving claim denials and following up on pending claims to ensure proper reimbursement.
Patient Advocacy: Explaining coverage and out-of-pocket costs to patients with transparency and empathy.

Front Office & Reception Support:

Patient Experience: Providing a warm, professional welcome to all visitors.
Scheduling: Managing the office calendar and scheduling appointments in a fast-paced environment.
Administrative Flow: Handling multi-line phones, managing patient records, and ensuring HIPAA compliance at all times.

What You Bring to the Table

Dental Insurance Expertise: (Required) Deep understanding of dental codes, claim processes, and insurance "detective work."
Communication Skills: The ability to simplify complex terminology for patients.
Adaptability: A "team-first" attitude—you’re comfortable pivoting from a phone call with an insurance carrier to assisting a patient in an emergency situation.
Tech-Savvy: Proficiency with dental practice management software and digital record-keeping.

Why Join Us?

We offer a professional, supportive, and calm work environment. We value the administrative experts who make high-quality specialized care possible. We aren't just looking for an employee; we’re looking for a long-term partner for our practice.

Ready to help our patients smile? Please submit your resume and a brief note detailing your specific experience with dental insurance and treatment coordinating. We look forward to meeting you!

Pay: From $27.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Work Location: In person

Brilliant Endodontics

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Dental Treatment & Insurance Coordinator