Are you a strong leader who thrives in a culture-driven, high-performance environment? Do you believe exceptional patient care begins with an exceptional team experience?

We are seeking an experienced Dental Office Manager to join our privately owned, fee-for-service dental practice. This is an exciting opportunity for a motivated leader who is passionate about people, accountability, systems, and creating a luxury-level patient experience.

Our practice provides comprehensive care including general dentistry, cosmetic dentistry, implants, sedation dentistry, and prosthodontics. We are proud to be fully out-of-network with all insurance companies, allowing us to focus on relationship-based care, exceptional service, and clinical excellence rather than high patient volume.

This is not a corporate environment. We are a close-knit team of 12 professionals who genuinely support one another while holding ourselves to a high standard of performance and patient care.

Our Core Values

Team First

We believe great practices are built by great teams. We support one another, communicate openly, and win together.

The Details Matter

From the patient experience to daily systems and operations, excellence lives in the details.

Carepassion

We care deeply about our patients, our team members, and the quality of the work we deliver every day.

Continuous & Never-Ending Improvement

We are committed to growth, leadership development, and becoming better every single day.

What We’re Looking For

We are searching for a confident and compassionate leader who can balance culture, accountability, and operational excellence. The ideal candidate is someone who can coach and mentor team members while also driving performance, systems, and KPIs.

Qualifications

Minimum 2 years of Dental Office Management experience required
Strong knowledge of dental insurance, scheduling, collections, and treatment coordination
Experience with Open Dental preferred
Proven leadership and team management experience
Comfortable coaching difficult conversations and holding team members accountable
Strong communication and organizational skills
High attention to detail with the ability to lead by example
Positive, solutions-oriented mindset
Professional appearance and demeanor consistent with a high-end patient experience

Responsibilities

Oversee all daily front office operations
Lead scheduling, patient communication, insurance coordination, and financial systems
Monitor KPIs, collections, office goals, and operational efficiency
Coach, mentor, and develop team members
Maintain a positive, high-performing office culture
Support exceptional customer service and patient experience standards
Collaborate closely with doctors and clinical team to improve systems and workflow
Ensure accountability while fostering teamwork and professional growth

Compensation & Benefits

Salary: $51,000–$63,000 based on experience
Performance-based bonus system
Paid Time Off (PTO)
Paid holidays
401(k)
Health insurance stipend
Full-time position
If you are a culture-focused leader who values excellence, accountability, and creating an elevated patient experience, we would love to hear from you.

Pay: $51,780.60 - $62,359.43 per year

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Paid time off
Retirement plan

Work Location: In person

Brilliant Smiles Lakeland

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Dental Office Manager – High-End Private Practice Leadership Opportunity