Position: Front Desk Coordinator/Receptionist

Job Summary:

Our growing dental practice is searching for a dedicated Front Desk Coordinator/Receptionist to join our team! We are a small, dentist-owned, patient-focused dental office practicing modern dentistry using the latest clinical technology. We are a team of passionate professionals that support each other, have fun together and take care of our patients. The ideal candidate is a team player, enthusiastic, energetic and has a desire to grow and learn. We are looking for someone who is personable and can provide a positive Check In/Out experience for our patients, as well maintaining the day-to-day operations within the office.

Responsibilities and Duties:

· Manage day-to-day operations of dental office

· Check patients in/out according to protocol

· Open and close dental office according to office protocol

· Answer and respond to telephone calls with professionalism

· Confirm appointments according to protocol and patient preferences

· Schedule patients for efficient use of doctor and staff time

· Review the office for a neat, professional appearance and make necessary changes

· Check the daily schedule for accuracy

· Update patient insurance information

· General office duties

Qualifications and Skills:

· 1+ years’ experience as Front Desk Receptionist

· Experience working in a dental office is preferred

· Knowledge of the dental industry and working with patient insurance

· Excellent verbal communication skills

· Basic understanding and knowledge of HIPAA privacy rules

· Excellent computer skills

· Experience in customer service

Benefits:

We offer a competitive salary, company paid CE, paid time off, and medical and retirement benefits (including 401k match). Compensation dependent on level of experience.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

Day shift
No weekends

Experience:

Dental: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Ability to Commute:

North Kingstown, RI 02852 (Required)

Work Location: In person

Capalbo Dental Group of Wickford

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Dental Front Desk Coordinator