Front Desk Manager Overview
Join our valued team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital front-office role, you will be the first point of contact for patients and visitors, managing appointments, insurance verifications, and records with precision and professionalism. Your expertise in dental terminology, dental billing, and office management will ensure smooth daily operations while fostering a positive environment that emphasizes patient care and administrative excellence. This paid position offers an exciting opportunity to develop your skills within a fast-paced dental clinic setting. Come be a part of our organized, relationship driven, state of the art practice in a brand new medical building.

Duties

Greet patients warmly upon arrival, providing excellent customer service and guiding them through check-in procedures
Schedule appointments efficiently using dental practice management software Practiceworks, ensuring optimal patient flow
Verify insurance coverage and benefits to facilitate accurate billing and claims processing
Manage multi-line phone systems with professional phone etiquette, handling inquiries and appointment scheduling with clarity and confidence
Maintain accurate dental records and documentation review in compliance with HIPAA regulations
Perform insurance verification, authorization requests, and follow-up on outstanding claims to support billing processes
Assist with office administrative tasks such as filing, data entry, and managing patient intake forms to ensure organized clinic operations

Qualifications

Proven experience as a Medical Receptionist or Dental Receptionist in a clinical or healthcare setting with dental office experience preferred
Strong knowledge of dental terminology, medical terminology, CDT coding, and billing procedures
Familiarity with dental software such as Eaglesoft, Dentrix, or Practiceworks is highly desirable
Excellent computer skills including proficiency in Microsoft Office suite; ability to navigate software systems efficiently
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Ability to handle sensitive patient information in accordance with HIPAA guidelines while maintaining confidentiality
Strong organizational skills with attention to detail for documentation review and office management tasks

Join us to make a meaningful difference in patients’ lives through efficient office support and compassionate service!

Pay: $22.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Continuing education credits
Employee discount
Free parking
Paid orientation
Paid sick time
Paid time off
Retirement plan
Uniform allowance

Work Location: In person

Center Street Dental

New Jobs

Dental Receptionist