Position Overview
We are seeking a compassionate, organized, and detail-oriented Treatment Coordinator to join our dental team. This role plays a key part in helping patients understand and move forward with their recommended treatment plans. The ideal candidate is passionate about patient care, excels at communication, and is committed to creating a smooth and supportive experience throughout each patient’s treatment journey.

Key Responsibilities

Serve as the primary point of contact for patients regarding treatment plans, questions, and scheduling
Clearly explain dental procedures, treatment options, and associated costs in a friendly and professional manner
Coordinate and schedule treatment appointments, including collaboration with specialists or outside offices when needed
Proactively follow up with patients regarding pending or unscheduled treatment
Work closely with the clinical team to ensure accuracy and consistency of patient information
Maintain accurate, detailed, and up-to-date patient records
Support front desk operations by answering phones, greeting patients, and managing check-ins in a fast-paced environment

Qualifications

Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Detail-oriented with a high level of accuracy
Ability to work efficiently in a fast-paced setting
Previous dental or healthcare experience preferred but not required

Pay: $25.74 - $31.00 per hour

Benefits:

401(k)
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Education:

Associate (Preferred)

Shift availability:

Day Shift (Required)

Work Location: In person

Chapel Hill Periodontics & Implants

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Treatment Coordinator