Patient Care Coordinator

Dental Office | Front Office + Patient Relations

Pay & Schedule

Pay: $16-$17/hour
Schedule: Monday through Thursday 8am to 5pm | Friday 8am to 12pm

About the Role

We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.

What You'll Do

Greet patients and ensure a welcoming front-office experience
Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
Present treatment plans, review fees, discuss payment options, and collect co-pays
Verify insurance benefits, handle claims, and manage accounts receivable follow-up
Maintain accurate patient records and support all aspects of front-office operations
Coordinate referrals and follow through on patient care with specialists
Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
Participate in daily huddles and communicate clearly with the clinical team
Ensure HIPAA and OSHA compliance at all times
Promote the practice by asking for reviews and referrals
Support cleanliness and organization in both front office and shared areas

What We're Looking For

Outstanding communication and customer service skills
Knowledge of dental terminology and insurance processes (ADA codes a plus)
Strong multitasking and organizational abilities
Comfortable using scripts and addressing patient objections
Team player with a positive attitude and flexible mindset
Dental office experience strongly preferred

Benefits

Competitive Salary
401(k) Matching
Health, Dental, and Vision Insurance
Life Insurance
Paid Time Off (PTO)
Paid Holidays
Employee Perks & Discounts

If you’re ready to make a meaningful impact in patients’ lives while supporting a high-performing dental team - we’d love to hear from you!

Apply today and join a practice that values your skills, passion, and dedication!

Cherokee Dental Professionals

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Patient Care Coordinator