Experienced Dental Front Desk / Patient Coordinator

Clio Family Dentistry – Clio, MI
$20–25/hour based on experience
Full-Time

Clio Family Dentistry is seeking an experienced, dependable, and highly organized Front Desk / Patient Coordinator to join our growing team.

Clio Family Dentistry is a privately owned and operated dental practice led by Dr. Thomas Pascoe. Our office focuses on providing high-quality dental care in a welcoming environment where patients feel valued and cared for. We believe the best practices grow through trust, relationships, and referrals from happy patients and families.

We are looking for someone who is professional, detail-oriented, friendly, and comfortable managing a fast-paced front office environment while helping create an excellent experience for our patients.

Responsibilities Include:

Greeting and checking patients in and out
Scheduling appointments efficiently
Answering phones and communicating with patients professionally
Insurance verification and breakdowns
Using Dentrix software daily
Utilizing Delta Dental Toolkit and other insurance portals
Processing and tracking insurance claims
Organizing referrals and treatment follow-up
Presenting smaller treatment plans and discussing financial arrangements
Maintaining accurate patient records
Helping maintain an organized and productive schedule

Qualifications:

Previous dental front desk experience preferred
Dentrix experience preferred
Knowledge of dental insurance and PPO plans strongly preferred
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Positive attitude and team-oriented mindset
Reliable and punctual

Schedule:

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 7:30 AM – 1:00 PM

There is a one-hour lunch break each day except Friday.

As the workload becomes more balanced between front desk team members, Fridays will rotate and employees can expect approximately 1–2 Fridays off per month.

Benefits May Include:

Paid holidays
PTO
Retirement benefits
Employee dental care
Supportive team environment

Please send your resume and a brief description of your dental experience.

We are looking for someone who wants a long-term position in a high-quality private practice.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Uniform allowance

Work Location: In person

Clio Family Dentistry

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Experienced Dental Front Desk / Patient Coordinator