Operations Manager – Law Firm

Coast Land Law, LLC
675 SE Marlin Ave, Ste 2
Warrenton, OR 97146

Oregon's North Coast near Astoria, Seaside, and Cannon Beach

Job type: Full-time (40 hours/week, occasionally 45 - 50)(in person, partial remote/hybrid option for the right person after 90 days of full-time, continuous employment)
Salary: Up to $125,000 per year (including quarterly bonus compensation based on performance)
Location: Warrenton, OR (2 hours from Portland, 3 hours from Seattle)

Number of hires: 1

Are you a proven, people-oriented operations manager who thrives on developing members of your team, and developing policies and procedures (systems) in a fast-paced environment? If so, you may just be a great fit to be our next Operations Manager!

We are a fast-paced, growing law firm and are searching for a proven, performance-oriented operations manager who has substantial skills, experiences, and knowledge with recruiting, training, and managing direct reports, and also with developing, modifying, and implementing policies and procedures in a strategic, thoughtful way. Our law firm has been honored as the 20th fastest growing law firm in the US, see https://lawfirm500.com/2025-award-honorees/ (for small law firms grossing at least $500,000 per year).

We are located on the beautiful Oregon coast, with beaches and hiking nearby, and mountains a short drive away. Astoria offers historical charm, Gearhart quiet prestige, and Cannon Beach can't-miss-views of picturesque Haystack Rock. Just hours from Portland and Seattle.

Experience in a professional services firm would be highly preferred, including law firms, financial services firms, CPA firms, and similar white collar professional services businesses that are governed by significant risk management protocols.

You should have a proven track record of working with 6 - 8 direct reports in a company with at least 15 - 20 employees. We are a family-run small law firm with 3 full-time employees (including the owners) and two independent contractors, and are looking for someone to help us standardize and scale our operations, with a strong focus on people and systems. (If you only have experience working within a larger organization and do not really have hands-on experience directly engaging with a smaller team, we are probably not a good fit.)

***If you decide to apply, then carefully review and follow the instructions at the bottom of this job posting. We will not respond to applicants who do not follow instructions.***

You do not need prior legal experience. However, your résumé and references should demonstrate transferrable skills, experiences, and knowledge, preferably in a white collar setting, including substantial operations experience and progressive professional development.

What an operations manager does at our firm: We are hiring an Operations Manager (full-time, 40 hours/week, occasionally 45 - 50) whose primary duties include:

Recruiting and engaging with qualified candidates
Onboarding, training, and supporting new hires
Managing, developing, and supporting direct reports
Developing, modifying, and implementing policies and procedures
Developing, standardizing, and automating workflows and forms using software and technology
Providing quality control and actively engaging with operations to ensure compliance

Your other duties include:

HR-related functions, such as payroll, evaluations, and retirement benefits
Performance-based management of direct reports based on KPI's in a positive, objective manner
Developing, modifying, and monitoring job descriptions and design;
Utilizing modern technology for productivity
Designing and implementing automation of workflows and forms
Working with and effectively managing vendors of the firm

This position involves more substantial experience, knowledge, and skills than an office manager position. Carefully review the experience, knowledge, and skills for "operations manager" as we describe the position in this job posting.

You will be a great fit if you are a results-oriented professional focused on delivering tangible value; your job performance and compensation will be objectively evaluated and determined on deliverables, and similarly, you will objectively manage, develop, and evaluate staff based on their job performance.

Would you fit in at our firm? Learn more about our team members by visiting www.coastlandlaw.com/team/. We are a small, close-knit team and genuinely like each other and take pride in maintaining an encouraging, positive environment. We appreciate team players who work collaboratively with each other, work hard, and take pride in their work.

We are looking for a proven operations manager who has already built up skills, experiences, and knowledge to do the job. This is not a position for you to learn how to be an operations manager, but for someone who has done it successfully before.

Because the title "operations manager" is not standardized or self explanatory, be sure to articulate and refer to the preferred and required experiences, knowledge, and skills specifically described in the job posting, not only in your résumé and cover letter, but also throughout the application process, including references who can speak in depth to such issues. As a result, a candidate who has not had a job title of "operations manager" may be a good fit, while a candidate who has had the job title of "operations manager" may not.

As a manager, it is essential that you build, navigate, and strengthen personal and professional relationships across the firm (ownership, management, and staff) in a skillful, graceful, proactive manner.

We are looking for an enthusiastic, proven builder, not just someone who can plug into an existing team and systems. If the idea of joining a small firm and helping it scale is exciting to you, this may be a great opportunity, but if that scares you or you are luke warm about it, then this is not going to be a good fit.

People who have worked closely with you would describe you as motivated, driven, and passionate, and highly engaged.

What our firm does: Our firm helps clients use the legal system to protect their piece of the American Dream. We primarily focus on cases involving real estate and business disputes. We work closely with clients to help them protect what matters the most. We have a statewide practice and help clients all over the state of Oregon.

Compensation:

Full-time (40 hours/week, occasionally 45 - 50 hour/week), up to $125,000 per year (including quarterly bonus compensation based on performance);
Occasional overtime as needed (we are a busy office, and need coverage from time to time as bigger cases come through our firm).
As we are scaling the team, we are likely to convert this position into an exempt position with no overtime.

Benefits:

401(k) plan with employer match
Health insurance (100% of employee's premium based on our health insurance plan)
Dental insurance (50% of employee's premium based on our health insurance plan)
Vision insurance (100% of employee's premium based on our health insurance plan)
PTO (10 federal holidays, 10 days PTO, 6 days sick leave)
Up to $10,000 in relocation assistance, with $5,000.00 after 3 months of full-time, continuous employment, and $5,000.00 after 6 months of full-time, continuous employment
Financial support for qualified educational and professional development related to operations manager role, including those offered by ALA, SHRM, PMI, and similar organizations
90-day probationary period generally
Certain benefits may be subject to a vesting period

Required qualifications include:

At least 5 years full-time, substantial operations experience with progressively increasing responsibilities
At least 2 years of full-time experience supervising teams and vendors
Bachelor's degree or equivalent experience
Well-versed in modern technology and software
Demonstrated success in intake/reception oversight, and billing/AR coordination
Track record of strategic, ongoing professional development and learning

Preferred qualifications include:

Law firm or professional services background (including substantial operations experience in a CPA office, financial services office, medical office, dental office, and other professional services background)
Candidates with ALA/CLM, SHRM, Lean/Six Sigma, or PMP credentials and professional development, will be given special consideration
Skills, experiences, and knowledge with a company that is growing and changing quickly
Extremely organized and detail oriented
Sound judgment and creative problem solver
Effective in engaging with different personalities in a wide variety of contexts

A Word on References: If you believe this role would be a good fit, get your list of professional references ready. We will check references as part of the interview process to verify your work experience and credentials, and to help us understand what kinds of skills, experiences, and values you would bring to our firm. One mediocre or *bad* reference will not necessarily be a deal breaker. We use the reference check process to help us understand how we can help set you up for success at our firm.

Instructions for Applying: Follow the instructions carefully. Apply on Indeed (this includes invited candidates), and submit your résumé (2-page maximum in Times New Roman in 12-point font) and cover letter (2-page maximum in Arial in 12-point font).

Your résumé should clearly provide details related to the required qualifications, and, where applicable, the preferred qualifications.

At the end of your résumé, add three brief sections: first, talk about a past personal, professional, or financial goal you have accomplished over the last three years; second, talk about a future personal, professional, or financial goal you have set over the next three years; and third, talk about how you have substantially improved your professional experience, knowledge, and/or skills over the last three years. For each section, use up to a maximum of three sentences, and be specific.

In your cover letter, use a maximum of 5 paragraphs total, with no more than 3 - 5 sentences each, total to do the following: First, introduce yourself and identify 2 - 3 reasons why you are interested in the operations manager position with our firm; second, describe one area of professional development that you have worked on on an ongoing basis that is relevant to the position; third, talk about why you chose this area of professional development; fourth, talk about a specific example where you implemented something you learned from this area of professional development; and fifth, identify 2 - 3 burning questions you have about the position. (According to major style guides, a single, separate sentence is a paragraph.)

If you would be moving in order to take the position, then add a sixth paragraph and talk about your connection to the north coast, or if you have no connection, then talk about why you are interested in moving here. In either event, talk about what research you have done related to such a move.

In the subject line of your cover letter, use the following statement:

RE: Your Next Operations Manager is [Insert Your First and Last Names]!!!

Address the cover letter to Christy Raju, Office Manager.

We will reach out to qualified candidates within 1 – 2 business days after they apply. Please do not drop by or call the office the office before we have reviewed and responded to your application; if you have any questions before we review your application, use Indeed messaging. The statements above are not intended to be an exhaustive list of all responsibilities, duties, and skills, nor of all details of the position. Come learn about our firm on our website at www.coastlandlaw.com/open-positions/.

Thank you for your interest!

Know someone who may be a good fit? Generous referral bonus. We are offering a generous referral bonus if you send us a qualified candidate whom we hire. (Terms and conditions apply, and recruiters are not eligible. See www.coastlandlaw.com/open-positions/ for more details.)

Job Type: Full-time

Base Pay: Up to $125,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Do you meet all minimum requirements, as outlined in the job posting?

Work Location: In person

Coast Land Law, LLC

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Operations Manager