Coastal Jaw Surgery — home to Same Day Teeth and Pinellas Periodontics & Implant Dentistry — is a premier multi-specialty dental group operating at the highest level of patient care and clinical excellence. We're looking for an Office Manager who brings the same relentless standard to operations that our clinicians bring to surgery.

You'll oversee a diverse, talented team and touch every facet of the business: from the moment a patient walks in to the moment their account is reconciled. You'll be the connective tissue that holds the practice together — the calm, decisive presence everyone looks to when challenges arise and processes need to improve.

CORE RESPONSIBILITIES

Administrative Leadership

Oversee all day-to-day administrative operations: scheduling, patient registration, insurance verification, and records management
Ensure every policy and job description is being followed and the office runs like a well-oiled machine
Keep pace with ever-changing industry regulations and implement required changes quickly and accurately

Team Management & Culture

Directly supervise dental assistants, receptionists, and all administrative personnel
Ensure every team member is properly trained, performing at a high level, and has what they need to succeed
Foster a positive, accountable, and team-first culture that attracts and retains top talent Handle personnel issues with professionalism, fairness, and a bias toward resolution

Financial Management

Billing, accounts receivable, and budgeting in close collaboration with the Practice Administrator
Ensure financial goals are tracked, reported, and actively pursued — you're not just watching the numbers, you're moving them
Identify and address financial inefficiencies before they become costly problems

Patient Experience

Handle escalated patient inquiries and complaints with empathy, speed, and professionalism
Set the standard for patient-facing interactions — everyone on your team should model your commitment to exceptional service
Implement internal marketing campaigns to build reviews, patient loyalty, and referral momentum

Compliance & Quality Assurance

Ensure full compliance with OSHA, HIPAA, and all applicable regulations — zero exceptions
Coordinate and communicate all scheduled inspections (including anesthesia inspections) to the appropriate parties immediately upon scheduling
Conduct regular audits and quality evaluations; use results to drive continuous improvement

Technology & Inventory

Oversee use of dental software and electronic health records — ensure every team member is trained and using tools effectively
Manage inventory of dental supplies and equipment; ensure timely ordering so the practice never runs short
Stay ahead of technology trends that can improve efficiency and patient care

WHO YOU ARE

A proven leader who earns respect through competence, consistency, and genuine care for your team
A systems thinker who spots inefficiency and builds better processes before being asked
A skilled communicator who's as effective in a staff meeting as you are in a one-on-one coaching conversation
Someone with prior dental office management or healthcare administration experience who hits the ground running
Fluent in dental software and EHR systems — you embrace technology rather than resist it
Deeply knowledgeable about regulatory requirements and the consequences of non-compliance
A lifelong learner committed to staying current through continuing education and industry engagement
A bachelor's degree in healthcare administration or a related field (preferred, not required)

WHY THIS ROLE STANDS OUT

You'll have the authority and resources to actually make meaningful change — this isn't a paper-pushing role
Work alongside a clinical team performing procedures at the absolute frontier of oral surgery
Your impact is broad and visible: every team member, every patient, and every process falls under your sphere of influence
Continuing education is actively encouraged — we want you growing alongside the practice
Be part of a mission-driven organization where high standards aren't just expected — they're celebrated.

APPLY NOW

If you're a driven, organized, and people-focused leader who's ready to take ownership of a complex, exciting practice environment — we want to hear from you.

Submit your resume along with a brief description of your most significant operational achievement in a healthcare or dental setting. We're selective, and we move quickly!

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off

Work Location: In person

Coastal Jaw Surgery

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Dental Office Manager