Company Overview

Codent AI is a dental technology company that supports dental practices through a combination of human expertise and AI-powered tools. Our platform helps improve treatment planning workflows, supports informed patient decision-making, and assists dental offices in navigating insurance benefits efficiently. Codent AI partners with dental practices across the United States and operates in a fully remote environment.

Position Summary

Codent AI is seeking an experienced Virtual Dental Treatment Coordinator (Independent Contractor) to provide remote treatment coordination support to partner dental practices nationwide. This 1099 contract role focuses on treatment coordination, dental insurance benefit interpretation, and patient communication using Codent AI’s technology platform.

Contractors in this role operate independently, manage their own work methods, and deliver services in accordance with agreed-upon project requirements and service standards.

Contract Type and Location

Engagement Type: Independent Contractor (1099)
Contract Scope: Full-time workload availability expected
Location: Remote (United States)
Travel: No routine travel required

Compensation

Hourly Rate: $30.00 – $35.00 USD, based on experience and qualifications
Contractors are responsible for their own taxes, insurance, equipment, and benefits.

Key Responsibilities

Coordinate and review dental treatment plans in collaboration with partner dental offices
Utilize Codent AI’s technology platform to support treatment planning workflows and documentation
Verify and interpret dental insurance benefits, including coverage limitations and estimated patient responsibility
Communicate treatment plans to patients clearly and professionally via phone, video, or secure digital platforms
Support dental offices by improving treatment plan understanding and case acceptance through patient education and financial presentation
Accurately document treatment coordination activities within Codent AI systems and applicable dental practice management software
Serve as a liaison between dental providers, insurance carriers, and patients to ensure clear and consistent communication
Maintain compliance with HIPAA and applicable data privacy regulations

Requirements

Required Qualifications

Minimum 5 years of experience as a Dental Treatment Coordinator or in a comparable dental administrative role
Strong working knowledge of dental procedures, terminology, and common dental insurance plans (PPO, HMO, indemnity)
Experience with insurance verification and patient financial discussions
Ability to work independently using cloud-based platforms and remote communication tools
Strong written and verbal communication skills
Excellent organizational skills and the ability to manage multiple workflows in a remote environment
Strong attention to detail and data accuracy
Comfortable working with evolving systems and frequent updates
Able to follow controls, documentation standards, and audit requirements
Comfortable supporting teams with varying levels of technical skill

Preferred Qualifications

Experience with AI-enabled dental software or remote dental support platforms
Familiarity with dental practice management systems such as Dentrix, Eaglesoft, Open Dental, or similar platforms
Experience supporting multiple dental offices or dental service organizations (DSOs)
Working knowledge of AI tools and automation platforms
Understanding of how AI systems use data inputs and outputs
Familiarity with dashboards, reporting tools, and system logs
Experience managing user access, permissions, and role-based controls
Ability to troubleshoot software and platform issues
Experience with cloud-based platforms
Strong problem-solving mindset

Benefits

Compensation and Benefits

Competitive compensation based on experience and qualifications
Fully remote work environment
Flexible scheduling within business needs
Opportunities for professional growth within dental technology

Equal Opportunity Statement

Codent AI is an equal opportunity employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Codent AI

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