Overview

Join our dynamic dental team as a will be at the forefront of delivering exceptional patient care. In this vital role, you will serve as the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth clinic operations. Your proactive approach and attention to detail will help create a welcoming environment that promotes patient satisfaction and clinic efficiency. This paid position offers an exciting opportunity to develop your career in a fast-paced healthcare setting while making a positive impact on patients’ oral health journeys.

Responsibilities

Greet patients warmly and professionally, providing excellent customer service at the front desk

Schedule, confirm, and reschedule patient appointments using electronic scheduling systems such as curve , open dental and carestream

Manage patient check-in and check-out processes accurately, including updating personal and insurance information

Verify insurance coverage, process payments, and handle medical billing and collections with attention to detail

Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA confidentiality policies

Coordinate communication between patients, dental staff, and insurance providers via phone and electronic correspondence

Assist with administrative tasks such as filing, data entry, typing reports, and managing electronic health records (EHR) systems

Requirements

Proven setting with strong familiarity with clinic workflows and medical administrative support

Proficiency in EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; experience with electronic health records management is highly preferred

Knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing practices including Medicare and health insurance procedures

lent phone etiquette with the ability to communicate clearly and professionally in person and over the phone

Strong computer skills including Microsoft Office Suite (Word, ) and typing accuracy (10-key typing)

Bilingual abilities are a plus to serve diverse patient populations effectively

Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies

Clinic experience in a dental environment is highly desirable but not mandatory; strong organizational skills are essential

Embark on a rewarding career where your dedication enhances patient experiences daily. We value energetic professionals committed to excellence in healthcare administration!

Pay: $20.30 - $23.45 per hour

Expected hours: 24.0 per week

Benefits:

Dental insurance

Experience:

Dental receptionist: 1 year (Preferred)

Language:

Ukrainian (Required)

Work Location: In person

Comprehensive Family Dentistry and medspa

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Dental Receptionist