Overview
We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our healthcare team. This role combines clinical support with front desk responsibilities, ensuring smooth operations within our dental practice. The ideal candidate will possess strong medical administrative skills, proficiency with electronic health record (EHR) systems, and excellent patient service abilities. Bilingual candidates and those with clinic or dental office experience are highly encouraged to apply. This position offers an opportunity to work in a professional environment committed to delivering exceptional patient care while maintaining compliance with healthcare regulations such as HIPAA.

Duties

Greet patients warmly and manage patient check-in and check-out processes
Verify insurance coverage and perform insurance verification using Athenahealth or other billing software
Schedule appointments efficiently utilizing medical scheduling software and multi-line phone systems
Collect payments and perform medical collections in accordance with billing protocols
Prepare and review documentation including care plans, CPT coding, ICD-9/ICD-10 coding, and medical billing records
Assist the dental team during procedures by preparing instruments, taking x-rays, and maintaining sterilization standards
Maintain accurate and organized dental records in compliance with HIPAA regulations
Manage front desk operations including phone etiquette, filing, data entry (10 key typing), and office management tasks
Review medical documentation for accuracy and completeness, ensuring adherence to health information management standards
Support administrative functions such as intake processing, medical office management, and clerical support

Preferred Qualifications

Prior experience in a dental clinic or medical office environment preferred; dental office experience is highly desirable
Strong computer skills including Microsoft Office suite (Word, Excel) and health information management software
Excellent patient service skills with professional phone etiquette and communication abilities
Ability to handle sensitive information in compliance with HIPAA regulations
Strong organizational skills with attention to detail in documentation review and data entry
Previous experience in a healthcare setting

This position is integral to providing high-quality patient care while ensuring efficient practice operations. We welcome motivated candidates eager to contribute their skills within a supportive healthcare environment.

Pay: $16.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Paid time off

Work Location: In person

Conde Family Dental

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Dental Assistant/Receptionist