Our Naperville dental practice is looking for Dental receptionist who enjoys interacting with people while multi-tasking the front desk duties. We are a small privately owned, low volume, high quality, fee-for-service practice. Dental experience is required as this position needs an individual who knows dental terminology and clinical procedures. We believe that our personal yet professional atmosphere benefits both the staff and the patients. Our patients are like family, and we strive to give them the best customer service possible so our team desires to find an applicant who will remain in this position long term.

**PART TIME**

**26-28hrs per week**

12 days per month, No evenings, Fridays or weekends.

Office hours

Monday: closed

Tuesday: 7:30am-5:30pm

Wednesday: 6:30am-4:30pm

Thursday: 6:30am-2:30pm

Friday closed

Job Responsibilities

Front Desk & Administrative Duties

Check in and check out patients efficiently and warmly
Answer phones and return voicemails promptly
Maintain a clean, stocked, and organized front office
Process and sort daily mail
Confirm patient appointments and manage recalls/overdue letters
Prepare for the next day: balance, print schedules, and end-of-day reports (EOD)
Scan documents into patient records
Keep up with Modento communications
Input and verify dental insurance information
Post online bill payments and electronic fund transfers (EFTs)
Handle accounts receivable
Send and resubmit insurance claims as needed
Manage follow-up documentation
Assist in the back when needed (e.g., mixing dental materials)
Support treatment planning and patient communication regarding procedures

Preferred Qualifications

Prior experience in a dental front office role is highly preferred
Familiarity with dental insurance processes, claims, and billing
Comfortable using dental practice software Eagle soft- Vyne
Strong organizational skills and attention to detail
Professional phone etiquette and excellent communication skills
Ability to multitask and work both independently and collaboratively
Willingness to assist with clinical support as needed

Job Type: Part-time

Expected hours: 26 per week

Benefits:

401(k)
Paid time off

Experience:

Dental office: 5 years (Required)

Work Location: In person

CONFIDENTAL

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