Job Overview
We are seeking a friendly and detail oriented front desk receptionist to join our dental team. In this vital role, you will serve as the first point of contact for welcoming our patients, providing exceptional customer service while managing a variety of administrative tasks. Your calm and kind interpersonal skills will create a welcoming environment, ensuring smooth clinic operations and positive patient experiences. The ideal candidate will possess strong organizational skills, proficiency with dental operations and a passion for supporting patient care from the front desk.

Duties

Greet patients warmly and efficiently, check them in and out using our Dentrix dental practice management software
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Schedule appointments accurately
Use of multi-line phone systems with excellent phone etiquette
Collect patient information, update medical records, and review documentation for completeness and accuracy
Assist with patient intake procedures, including collecting co-pays and documentation
Support billing processes by processing payments and submitting claims

Requirements

Prior experience in a dental or medical office environment is highly preferred, especially in front desk or administrative support roles
Strong knowledge of dental terminology and insurance procedures
Proficient computer skills with electronic health record (EHR) systems such as Dentrix
Familiarity with dental billing/coding, documentation review, and health information management standards such as HIPAA
Exceptional customer service skills combined with professional phone etiquette and a friendly approach
In the medical field we are all lifelong learners, so being receptive to feedback and staying able to adapt is important for growth
Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
Strong organizational skills with experience managing records and office management tasks

Join us and be a part of our dental work family dedicated to delivering outstanding patient care. Your outgoing and compassionate demeanor will help foster a positive atmosphere where patients feel valued and cared for every step of their dental journey.

Pay: $18.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee discount
On-the-job training
Paid sick time
Paid time off
Professional development assistance
Retirement plan
Uniform allowance

Work Location: In person

CVH Family Dentistry

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Dental front desk receptionist