Responsibilities:

Greet and check-in patients, ensuring a positive and welcoming experience
Answer phone calls, schedule appointments, and manage appointment reminders
Verify insurance coverage and assist with insurance claims processing
Maintain patient records and update medical information in the system
Handle patient inquiries and provide accurate information about dental procedures and services
Assist with billing and payment processing
Collaborate with the dental team to ensure smooth patient flow and efficient office operations
Maintain cleanliness and organization of the front desk area

Requirements:

Previous experience working in a dental office or medical administrative support role preferred
Proficiency in using dental office software such as Dentrix or similar systems
Strong knowledge of dental terminology and procedures
Excellent communication and interpersonal skills to interact with patients, staff, and providers
Ability to multitask, prioritize tasks, and work in a fast-paced environment
Attention to detail and accuracy in managing patient records and insurance information
Familiarity with Epic or other electronic medical record systems is a plus
High level of professionalism, confidentiality, and integrity

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this role. Duties, responsibilities, and activities may change or be assigned at any time.

If you meet the above requirements and are looking for an opportunity to join a dynamic dental practice, please apply with your updated resume. We look forward to hearing from you!

Cypress Mill Dental

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Dental Receptionist