Established practice in Fredericksburg is looking for a full-time motivated, goal-orientated Front Desk Associate to join our growing practice. The right candidate is hardworking, compassionate, and dedicated to patient care with a positive attitude.

Essential Duties:

Greet & promptly acknowledge patient’s presence in the waiting room.
Check-in/register new & existing patients in Dentrix.

Verify & update all demographic information.

Verify patient’s eligibility with insurance & completes insurance verification form.

Updates coverage table. Coverage table notes.

Present treatment plans & collects patient’s co-pay.

Maintains & keeps patients files & records up to date with appropriate paperwork on file.

Schedules and reschedules patients.

Answers phone in a timely manner.

Process cancellations & no-show appointments and notifies clinician of change in schedule.

Call other dental offices, pharmacy etc., as per doctor’s request.

Checks and responds to phone messages & e-mails.

Monitors the waiting area and patient bathroom.
Must have a great work ethic and punctual at all times.
Other duties as assigned.

Requirements:

Compassionate and caring of patients
Dentrix computer experience a plus.

Comply with OSHA, HIPAA, and privacy policies at all times
Must be a team player

Excellent written and verbal communication skills

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Application Question(s):

Do you have 2 plus years' experience as a front desk in a dental office?
Do you have 2+ years working with Dentrix?

Work Location: In person

DC Dental Care

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