Job Title: Dental Office Manager
Location: Boulder, Colorado
Pay: FT Non-Exempt $32-$35/hr, plus bonus opportunities and benefits

Schedule: Monday-Thursday 8am-5pm, 2 Fridays per month 8am-2pm

Benefits: We offer medical, dental, vision, PTO, paid holidays, 401k matching, short-term disability, long term disability, life insurance and bonus opportunities.

Overview: Are you a natural leader with a warm, collaborative spirit? Do you thrive when orchestrating smooth operations and fostering team harmony? Come join our team where you will have the opportunity to lead an established and family oriented dental practice!

As an office manager, your role isn’t just administrative—you’re the heartbeat that keeps our daily rhythm strong. You’ll empower our talented team, ensure patients feel welcomed and cared for, and shape an office culture where excellence and kindness go hand in hand. If you're ready to lead with empathy, efficiency, and a smile, we can’t wait to meet you!

Role Overview:
The Dental Office Manager will be responsible for creating and maintaining a profitable and efficient office environment. This includes overseeing day-to-day operations, developing staff, ensuring exceptional patient care, and driving business growth. The ideal candidate will embody the company's core values and lead by example to foster a positive, high-performance workplace.

Customer Experience Leadership:

Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint.
Build rapport with patients to facilitate comprehensive dental care acceptance.
Present treatment plans and financing options, ensuring patients understand their options and costs.
Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
Resolve patient concerns effectively and ensure consistent, high-quality care.

Financial & Operational Management:

Develop and manage the office’s annual budget to ensure profitability.
Monitor and report on key performance metrics, providing insights to the management team.
Ensure adherence to cash management, accounting protocols, and other financial procedures.
Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.

Staff Management & Development:

Lead, train, and develop office staff to meet company standards.
Conduct semi-annual performance reviews and provide ongoing training and professional development.
Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.

Growth & Expansion Leadership:

Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
Support the recruitment and onboarding of new doctors, ensuring they are effectively integrated into the practice.

Qualifications:

Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting.
Strong leadership, communication, and organizational skills.
Ability to manage budgets, analyze financial reports, and track key performance metrics.
Proficiency in office management software, including practice management systems, Excel, and Word.
Ability to handle patient concerns and inquiries professionally and efficiently.
Knowledge of dental office procedures and the ability to understand and apply financial and legal documents.

Accepting applications until we find the right candidate

Job Type: Full-time

Pay: $32.00 - $35.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Dental Office in Boulder

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Dental Office Manager