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We are a patient-focused, compliance-driven dental office seeking an Experienced Dental Front Office Coordinator (with at least 5 years of experience) who is reliable, professional, detail-oriented, and takes genuine pride in their work. This is not a traditional “receptionist” role. Our practice values traditional work ethics, maturity, accountability, and teamwork, qualities that build a strong, dependable team and a positive experience for our patients.

This position is ideal for someone who understands that working in dentistry is a professional responsibility, not just a job. We are looking for a team member who shows up prepared, stays engaged throughout the day, follows established systems, and takes initiative without needing constant reminders.

Job Duties and Responsibilities:

As a Front Office Coordinator in our office, you will support the daily operations of the practice by performing front office and patient-facing responsibilities that directly affect scheduling accuracy, patient records, insurance processing, financial transactions, and overall office flow. Duties include scheduling patients according to office guidelines, verifying insurance benefits, reviewing treatment estimates as directed, collecting and posting payments accurately, answering phone calls, maintaining accurate patient information, submitting insurance claims, and completing tasks in accordance with office policies, procedures, and compliance standards.

This role requires strong attention to detail, professionalism, and consistency. Responsibilities may vary based on the needs of the office, and you will be expected to assist the clinical and administrative team as needed to help the day run smoothly. Must be able to adhere to our strict Dental Healthcare Professional dress code. AZ X-ray certification is a plus!

Pre-Employment Requirements:

We conduct background checks, credit checks, and verification of employment and education.
Only candidates who apply through our website will be considered:
https://www.drchangdentistry.com/about-us/join-our-team/

We follow the CDC’s healthcare providers’ recommendations for vaccination.
Annual flu vaccine and Hepatitis B vaccination are REQUIRED.

Pay: From $20.00 per hour

Expected hours: 30.0 – 34.0 per week

Benefits:

401(k) matching
Health insurance
Paid time off
Vision insurance

Experience:

Customer service: 2 years (Required)

Work Location: In person

DR CHANG DENTISTRY

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Experienced Dental Front Office Coordinator