Join Our Dynamic Dental Team as a Treatment Coordinator!

MUST HAVE PREVIOUS EXPERIENCE AS A DENTAL OFFICE TREATMENT COORDINATOR

Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where attention to detail is key? I f so, we have the perfect opportunity for you to shine as a Treatment Coordinator!

About Us: We are a thriving dental practice dedicated to providing top-notch care to our valued patients. Our team is known for its friendly atmosphere, commitment to excellence, and innovative approach to dental health.

TREATMENT COORDINATOR RESPONSIBILITIES

Performing account management, including patient registration using practice management software (Eaglesoft) and all steps necessary to create a patient record
Reviewing and maintaining patient accounts accurately
Understanding the purpose of all clinic forms as they relate to patient care (i.e., patient records, financial forms, and insurance contracts)
Understanding and implementing patient flow process, including registration process
Performing patient management, including check in and check out procedures; assisting other departments as needed, as well as collecting patient co-pays.
Managing incoming phone calls and delivering and returning messages
Coordinating with specialty offices
Present case fees and financial options to patients to facilitate the decision to say “yes.”
Managing our doctors schedule and ensuring all doctor spots are appointed.
Verifying all insurance benefits to determine dental benefit eligibility, limitations and payment estimates necessary to facilitate financial arrangements.

APPOINTMENT COORDINATOR EDUCATION AND EXPERIENCE

High school graduate or equivalent
Previous treatment coordinator and insurance verification experience required
Previous customer service experience required

TREATMENT COORDINATOR DESIRED SKILLS

In depth knowledge of dentistry and ability to describe procedures in simple language
Superb communication skills
Familiarity with computer systems
Customer service skills
Self-directed
Excellent telephone skills
Influencing /negotiation skills
Organizational skills
Familiarity with ADA codes
Creative problem-solving skills
Keen understanding of scheduling and financial systems
Ability to function within a team environment as a supportive and positive contributor
Ability to work independently

BENEFITS

In addition to an excellent compensation package, a career with Dr. Dondo Dental Excellence will offer you access to a calm and supportive office , advanced technologies, continuing education offerings with abundant opportunities for dedicated training, an awesome support team, wonderful patients!

We offer our employees a comprehensive benefits package that includes the following:

Competitive compensation
401(k) upon qualification, with a safe harbor contribution of 3%
Paid company holidays and paid time off, 1 week of PTO + 2 weeks of paid Holiday time for Thanksgiving & EOY
Annual clothing allowance for business attire
Company provided dental care
Training and professional development opportunities
A positive and collaborative team environment
An environment where you can help others, be happy and be yourself
The chance to make a meaningful impact on patients' oral health
An environment where you can help others, be happy and be yourself

Our current schedule is Monday 8:00 am - 5:00 pm, Tuesday- Thursday 7:30 am - 5:30 pm & Friday 7:30 am - 4:30 pm.

Compensation will be commensurate with experience

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off
Vision insurance

Experience:

Customer service: 3 years (Required)
Clerical: 3 years (Required)
Dental receptionist: 2 years (Required)
Sales: 2 years (Required)

Language:

English & Spanish? (Preferred)

Work Location: In person

Dr Dondo Dental Excellence

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