Overview

Dental Treatment Coordinator

East Valley Periodontics

We are seeking a friendly, organized, and patient-focused Dental Treatment Coordinator to join our team at East Valley Periodontics. In this role, you'll guide patients through their treatment plans, explain recommended care, review financial options, and help ensure a seamless experience from consultation through completion of treatment.

At East Valley Periodontics, we're more than coworkers—we're a close-knit team that values collaboration, compassion, and exceptional patient care. We are committed to creating a welcoming environment where patients feel supported and employees can grow, succeed, and make a meaningful impact every day.

Schedule: Full Time, Monday-Thursday 7:45am-5:00pm and Friday 7:45am-3:00pm

Responsibilities

Present proposed treatment plans to patients and explain procedures, timelines, and financial obligations
Coordinate scheduling of treatment appointments based on provider availability and patient needs
Obtain necessary pre-authorizations and ensure accurate insurance benefit breakdowns
Review payment options, process financial arrangements, and collect payments as needed
Follow up with patients regarding pending treatment and ensure timely case acceptance
Maintain accurate documentation of treatment plans and communication
Serve as a liaison between the provider and patient to facilitate understanding and trust
Educate patients on the importance and value of proposed treatments
Maintain compliance with HIPAA and other privacy regulations
Assist with front desk duties as needed
Please note that additional responsibilities may be assigned

Qualifications

Requirements

High school diploma or equivalent
3+ years of experience as a Dental Treatment Coordinator

Preferred Skills

Familiarity with dental treatment planning and insurance coordination
Excellent communication and presentation skills
Compassionate, patient-focused demeanor
Strong organizational and time-management abilities
Experience with dental practice management software
Ability to explain complex information in a clear and supportive way
Understanding of dental procedures, codes, and insurance plans
Knowledge of HIPAA and regulatory requirements

We Offer

Competitive Compensation
Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $25-$28 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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Dental Treatment Coordinator