Job Overview:
We are seeking a highly organized and detail-oriented Front Dental Receptionist to join our team. The ideal candidate will have strong experience with Dentrix and be comfortable navigating the system efficiently. This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a strong understanding of dental insurance processes.

Key Responsibilities:

Manage front desk operations and serve as the first point of contact for patients
Schedule, confirm, and manage patient appointments efficiently
Answer and direct incoming phone calls in a professional and friendly manner
Perform patient intake, including collecting and updating patient information
Verify and accurately check PPO dental insurance eligibility and benefits
Review patient treatment history and ensure records are up to dates
Collect co-pays, balances, and process payments
Maintain and organize patient records using Dentrix
Coordinate with dental assistants and providers to ensure smooth daily operations
Handle patient inquiries, concerns, and follow-ups with professionalism
Ensure compliance with HIPAA and office policies

Required Qualifications:

Proven experience as a dental receptionist or in a similar role
Strong knowledge and hands-on experience with Dentrix (required)
Familiarity with PPO insurance verification and breakdowns
Ability to check medical eligibility and review treatment history
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to multitask and work in a fast-paced environment

Preferred Qualifications:

Experience with insurance claims and billing
Knowledge of dental terminology and procedures
Bilingual (optional, but a plus)

Additional Front Desk Duties:

Maintain a clean and welcoming reception area
Manage daily schedules to minimize gaps and maximize productivity
Send appointment reminders and follow up on missed appointments
Assist with office administrative tasks as needed
Support team members to ensure an efficient workflow

How to Apply:
Please submit your resume and a brief cover letter outlining your experience with Dentrix and dental front office duties.

We look forward to welcoming a dedicated professional to our team!

Pay: $24.00 - $26.00 per hour

Work Location: In person

Elite Dental Group

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Front Dental Receptionist