This position is primarily responsible for the daily activities of the front office including patient relations, telephone coverage, appointment scheduling, registration, and insurance verification.

Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned.

Travel is required between our 3 locations depending in which location is open for the day. They are located in Creve Coeur, Arnold and Dardenne Prairie, MO.
Greets and checks in patients and visitors. Consistently provides an upbeat and welcoming atmosphere for our patients.
Registers patients by verifying that a patient’s record is up to date and accurate.
Makes appropriate changes in the computer system and on the patient's chart.
Scans documents for patient file including driver’s license, insurance card, and referral form.
Verifies patient insurance prior to the scheduled date of service and effectively and accurately communicates benefits to patients.
Obtains necessary documentation or records prior to patients’ scheduled date of service.
Answers telephone and responds to inquiries including email correspondence from patients.
Prepares treatment plans.
Schedules appointments and enters into schedule.
Checks patients out and collects payments from patients and reconciles daily cash reports.
Conducts reminder calls to patients.
Maintains a positive and team-focused mindset to ensure a consistently high level of collaboration daily.
Collects, sorts, distributes, and prepares mail.
Maintains/cleans lobby and reception area.

Please note that additional responsibilities may be assigned.

Job Type: Full-time

Expected hours: 35 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Computer skills: 1 year (Required)
Dental office: 1 year (Preferred)

Ability to Commute:

O'Fallon, MO 63368 (Required)

Work Location: In person

Endodontics of West County

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