We are looking for an experienced, friendly, and highly organized Dental Front Office Coordinator to join our growing dental practice. We are seeking someone who genuinely enjoys working with patients, communicates confidently, and takes ownership of keeping the front office running smoothly.

The ideal candidate is dependable, detail-oriented, professional, and comfortable working in a busy dental environment. You should be able to provide an excellent patient experience while effectively managing scheduling, insurance, treatment coordination, and day-to-day front office responsibilities.

Responsibilities

Greet patients warmly and provide an exceptional patient experience from check-in through check-out
Answer and manage incoming phone calls, texts, and patient inquiries
Schedule and confirm patient appointments while maintaining a productive schedule
Fill cancellations and open appointment times proactively
Check patients in and out and collect copays, deductibles, and patient balances
Verify dental insurance eligibility, benefits, and coverage
Accurately enter and maintain patient and insurance information
Present treatment plans and discuss estimated patient financial responsibility
Assist patients with scheduling recommended treatment
Follow up with patients regarding unscheduled treatment and overdue appointments
Submit and follow up on insurance claims as needed
Monitor outstanding patient balances and assist with collections
Maintain accurate patient records and documentation
Communicate effectively with doctors, hygienists, assistants, and other team members
Help maintain an organized, efficient, and positive front office environment

What We're Looking For

Previous dental front office experience strongly preferred
Knowledge of dental terminology, insurance, and treatment plans
Experience with dental practice-management software; Dentrix experience is a plus
Strong communication and customer-service skills
Comfortable discussing treatment costs and collecting payments
Excellent attention to detail and organizational skills
Ability to multitask and prioritize in a busy environment
Reliable, punctual, and accountable
Professional appearance and communication
Positive attitude and team-oriented mindset
Someone who takes initiative rather than waiting to be told what needs to be done

What We Value

Our practice places a strong emphasis on patient experience, teamwork, accountability, and professionalism. We want our patients to feel welcomed and cared for while also operating an organized and productive practice.

This position is ideal for someone who enjoys building relationships with patients and wants to be an important part of a dental office—not simply answer phones and schedule appointments.

Our Patients are fantastic, generational patients whom we have built strong, amazing relationships with.

Position

Job Type: Full-Time
Schedule: Monday–Friday
Compensation: Competitive hourly compensation based on dental experience
Benefits: Benefits available for eligible employees

If you are dependable, personable, organized, and enjoy helping patients receive the dental care they need, we would love to hear from you.

To apply, please submit your resume along with a brief description of your dental front office experience.

Pay: $23.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k) matching
Health insurance
Paid time off

Work Location: In person

Flosserie

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Dental Front Office Coordinator