Job description:

Company Overview
Fruitland Family Dental is a welcoming dental practice dedicated to providing compassionate and comprehensive oral healthcare. We prioritize building lasting relationships with our patients and fostering a supportive team environment.

Job Overview

Fruitland Family Dental is looking for an experienced Front Office / Insurance Coordinator to join our team. This is a key role responsible for patient scheduling, insurance coordination, treatment planning, and financial account management while helping maintain an efficient daily schedule.

Responsibilities

Answer phones and schedule patient appointments
Check patients in and out
Track cancellations and reschedule patients appropriately
Schedule patients for correct treatment times and with the appropriate hygienist or provider
Monitor and respond to patient texts, voicemails, and emails
Verify insurance benefits and accurately enter them for treatment estimates
Create treatment plans and estimate patient portions
Submit insurance claims and pre-authorizations
Enter patient and insurance payments
Track patient balances and delinquent accounts
Run aging reports and follow up on outstanding balances and claims
Send statements, delinquent account letters, and collections when needed
Maintain records of in-network and out-of-network insurance plans
Track and update insurance fee schedules when changes occur
Run EOD and EOM financial reports
Review clinical notes from staff to ensure they are completed accurately
Coordinate referrals with specialists when needed
Assist with room turnover when needed
Help prepare and organize monthly team meetings

Qualifications

Dental office experience required
Knowledge of dental insurance, claims, and treatment planning
Ability to accurately estimate patient benefits
Strong organization and multitasking skills
Eaglesoft experience preferred

Benefits:

401(k) matching
Paid training

Work Location: In person

Fruitland Family Dental

New Jobs

Dental Receptionist