Job Title: Front Desk Receptionist
Location: Garner Dental Group, Garner, IA
Job Type: Full-Time, Part-Time
Pay: Competitive hourly rate (based on experience)
Expected Hours: 16 – 32 hours per week (flexible scheduling)

Job Description:

Garner Dental Group is seeking a friendly, organized, and professional Dental Front Desk Receptionist to join our team. If you have excellent customer service skills, a passion for helping others, and enjoy being the first point of contact in a fast-paced, patient-centered environment, we’d love for you to be a part of our office. This position requires a detail-oriented individual who can multitask efficiently and assist patients while keeping the office running smoothly.

Key Responsibilities:

Greet and check in patients with a warm and welcoming attitude
Schedule, reschedule, and confirm patient appointments
Answer phone calls and emails, addressing patient inquiries, providing appointment information, and offering general office assistance
Verify patient insurance information and assist with billing inquiries
Maintain and update patient records, ensuring they are accurate and up-to-date
Collect and process payments, including co-pays and balances
Assist with the completion of patient forms and document patient medical history
Coordinate with the dental team to ensure smooth patient flow and prepare patients for their appointments
Handle patient concerns and inquiries professionally and effectively
Maintain the cleanliness and organization of the front office area
Adhere to office policies, procedures, and HIPAA regulations
Assist in managing office supplies and ordering when necessary
Perform other administrative tasks as needed to support the practice

Requirements:

Previous experience as a dental front desk receptionist or in a medical office setting is preferred, but not required
Excellent communication skills and a friendly, patient-centered approach
Strong organizational and multitasking abilities
Proficient in computer skills and office software (experience with dental office management software is a plus)
Knowledge of insurance verification, billing, and coding is beneficial
Strong attention to detail and the ability to maintain accurate records
Ability to maintain professionalism and a positive attitude in a busy environment
Must be a team player and able to work collaboratively with other staff members
Ability to handle confidential information in accordance with HIPAA regulations

Benefits:

Competitive hourly pay (based on experience)
Matching 401(k)
Profit sharing
Family dental benefits
Paid Time Off (PTO)
Paid training and professional development opportunities
Uniform allowance
Flexible schedule options
Positive, team-oriented work environment

How to Apply:
Please submit your resume and references to kayli.ytzen@garnerdental.com. We look forward to meeting you and discussing how you can contribute to our dental team!

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 16 – 32 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
No weekends

Ability to Commute:

Garner, IA 50438 (Required)

Ability to Relocate:

Garner, IA 50438: Relocate before starting work (Required)

Work Location: In person

Garner Dental Group

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Front Desk Receptionist