Job Overview

**To be considered for this position, applicants must have at least 2 years of verifiable work experience as a Dental Treatment Coordinator and or assistant manager. Candidates must have thorough knowledge of dental terminology, Dentrix, and insurance billing.

We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans and ensuring a seamless experience from appointment scheduling to financial arrangements. Your energetic approach and excellent communication skills will help foster patient trust and satisfaction. The ideal candidate is passionate about delivering exceptional patient service, possesses strong medical administrative expertise, and is eager to contribute to a positive dental care environment. Knowledge of financial companys and Dentrix a must.

Responsibilities

Coordinate patient appointments, treatment plans, and follow-up care efficiently using dental practice management software such as Eaglesoft or Dentrix
Verify insurance benefits, perform insurance eligibility checks, and handle insurance claims processing with systems like Epic, Meditech, or Athenahealth
Review and update patient medical records, ensuring accuracy and compliance with HIPAA regulations
Communicate treatment options clearly to patients, explaining procedures, costs, and payment plans with enthusiasm and clarity
Assist patients with financial arrangements, including billing inquiries, payment options, and pre-authorizations for procedures
Manage multi-line phone systems with professional phone etiquette; schedule appointments and respond promptly to patient inquiries
Maintain organized dental records, file documentation accurately, and support front desk operations with clerical tasks such as data entry and filing
Collaborate with dental staff to ensure smooth clinic operations and exceptional patient experiences
Stay current on dental terminology, CPT coding (Current Procedural Terminology), ICD-10/ICD-9 codes for diagnoses, and Medicare/Medicaid billing requirements

Requirements

Proven experience in a dental office environment or clinic setting with familiarity in dental terminology and medical coding practices
Strong knowledge of EMR systems such as Eaglesoft, Dentrix, or similar platforms; experience with Epic, Meditech or Athenahealth is a plus
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software
Ability to review medical documentation accurately while maintaining HIPAA compliance
Exceptional customer service skills with a friendly demeanor; bilingual abilities are highly desirable to serve diverse patient populations
Prior experience in medical billing, insurance verification, intake procedures, or front desk operations preferred
Strong organizational skills with attention to detail; capable of managing multiple tasks efficiently in a fast-paced environment
Knowledge of dental terminology,.
Effective communication skills including phone etiquette and professional interpersonal interactions
Ability to handle sensitive information discreetly while maintaining confidentiality

Join our team as a Dental Treatment Coordinator where your enthusiasm for healthcare combined with your administrative expertise will make a meaningful difference in our patients’ lives. We are committed to fostering a positive work environment that values your contributions while supporting your professional growth.

Pay: Up to $30.00 per hour

Benefits:

Paid time off
Referral program

Application Question(s):

Do you have at least 2 years of Dentrix experience?
Given your work experience, what makes you a good fit for this position

Experience:

Dental knowledge: 2 years (Required)

Work Location: In person

GD dental

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