Job Summary
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental practice. In this pivotal role, you will serve as the primary liaison between patients, dental providers, and insurance companies, ensuring a seamless patient experience from initial consultation through treatment planning and financial arrangements. The ideal candidate will possess strong skills in presenting treatment plans, excellent communication abilities, and a passion for delivering exceptional patient care. This position offers an exciting opportunity to contribute to a thriving dental team dedicated to improving smiles and lives every day.

Responsibilities

Act as the main point of contact for patients, guiding them through treatment options, financial plans, and scheduling procedures with enthusiasm and clarity
Coordinate with dental providers to develop comprehensive treatment plans tailored to each patient’s needs
Verify insurance benefits, submit claims, and facilitate pre-authorizations using Open Dental
Conduct private consultations to explain treatment plans (from single crowns to full-mouth rehabilitations)
Financial Strategy: Present clear payment options, including third-party financing (CareCredit, Sunbit, etc.) and in-house membership plans.
Follow-up: Manage the "Unscheduled Treatment" pipeline, reaching out to patients to answer questions and get them back on the schedule.

Requirements

Experience: Minimum 5 years in a dental treatment coordinator role (required).
Knowledge: Strong understanding of dental terminology and insurance (PPO, HMO).
The "Closer" Mentality: You aren’t afraid to talk about money, but you do it with empathy and grace.
Tech Savvy: Proficiency in Open Dental is a plus but not required.
Communication: Exceptional verbal and written skills. You can explain a "Root Canal" without making it sound terrifying.

Join us in making a difference every day by providing outstanding dental care combined with energetic service! We are committed to supporting your growth within a thriving practice that values innovation, teamwork, and excellence.

Pay: From $25.00 per hour

Work Location: In person

Gold Dental

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