Overview
Our private practice in Newport Beach is looking to add an experienced Front Office Coordinator to join our team! We are a well-established, busy dental PPO office focused on general & cosmetic dentistry, as well as VIVOS sleep medicine, with a wonderful reputation in the community. Our doctor is kind, easy-going, and we genuinely enjoy creating a fun environment and making sure our team members feel appreciated! The ideal candidate will excel in providing high level customer service, patient scheduling, accurate insurance verification, creating treatment plans and providing administrative support to the practice.

Responsibilities

Greeting patients upon check in, collecting any co-pays upon check out and accurately posting payments.
Manage appointment scheduling and patient communications using Eaglesoft & YAPI to ensure optimal flow throughout the day.
Verify insurance coverage using our Airpay software and confirm that all PPO plan details and fee schedules are attached correctly in Eaglesoft.
Preparing appointments for the next day to ensure we have the correct services, co-pays, notes and treatment plans attached for each patient.
Coordinate referrals and medical clearances with outside providers
Collaborate with Dr. and back office staff to facilitate smooth practice operations and a great patient experience.

Qualifications

5+ years of dental front office experience.
Proficiency with Eaglesoft preferred, but will happily train the right candidate.
Strong knowledge of HIPAA, dental terminology and PPO insurances.
Elevated customer service skills with exceptional phone etiquette and excellent written communication.
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Strong organizational abilities for managing patient requests, scheduling appointments, creating accurate treatment plans, following up on insurance pre-authorizations and filing electronic documentation in patient charts.
Completing all administrative tasks with a high level of accuracy is a must!

Why You'll Love Our Office:

Organized, low pressure practice that always runs on time
A supportive and friendly dental team in a fun environment
Kind and respected dentist who truly values his staff
Beautiful Newport Beach location

If you're a friendly, positive individual with dental front office experience looking to join a special dental team that truly enjoys working together, we’d love to hear from you!

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Continuing education credits
Employee discount
Free parking
On-the-job training
Paid sick time
Paid time off

Experience:

Dental Front Office: 3 years (Required)

Ability to Commute:

Newport Beach, CA 92660 (Required)

Work Location: In person

Green Dental Medicine

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Front Office Coordinator in Newport Beach (Private Dental Practice)