Description:

We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Description: Scheduling Coordinators plays a vital role in ensuring each patient receives excellent treatment! They are responsible for welcoming the patients when they visit the practice and for scheduling appointments for both new and current patients.

We are looking for people who are:

Flexible
Committed
Improvement focused
Team focused
Fun
Curious
Relationship focused
Listeners who relate with people
Self-Starters
Eager to learn new skills

Essential Job Functions:

Welcome patients as they enter the practice
Answer phones and greet patients
Scheduling appointments for both new and current patients and answering any questions they may have about their upcoming appointments
Assist in opening and closing the practice everyday with other members of the team
Take payments and assist in verifying insurance, if needed
Serve as the "face" and the "voice" of the practice

Essential Job Skills:

Communicates effectively and respectfully to patients, Doctor and team
Must have strong organizational skills and ability to multitask
Ability to demonstrate reliability and responsiveness to patients and team
General knowledge and understanding of front office and administrative duties
Displays strong interpersonal skills and has a customer service mindset

Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Requirements:

Minimum Requirements:

High School Diploma or GED
Strong organizational skills
Flexible Schedule

Preferred Requirements:

1-2 years front office experience, dental preferred

Benefits:

Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
Robust 401k plan, including a company match up to 4%

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting, standing, walking for much of the day
Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).

Job Type: Full-time

Work Location: In person

Houston Orthodontic Specialists

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Scheduling Coordinator