Job Overview
We are seeking a dedicated, motivated, and detail-oriented Dental Receptionist to join our team. The ideal candidate will play a crucial role in providing exceptional patient service while managing the front desk operations of our dental clinic. This position requires strong organizational and communication skills, proficiency in dental terminology, and familiarity with various electronic health record (EHR) systems. The Dental Receptionist will be responsible for ensuring smooth patient flow, managing appointments, and maintaining accurate medical records.

Responsibilities

Greet patients warmly and assist them with the check-in process.
Schedule and confirm appointments
Handle incoming calls on multi-line phone systems with professionalism, kindness, and efficiency.
Collect payments and manage medical billing processes, including CPT coding and ICD coding.
Maintain patient records in compliance with HIPAA regulations.
Review documentation for accuracy and completeness.
Assist with patient intake processes and care plans as needed.
Provide administrative support to dental staff as required.
Ensure the front desk area is organized and welcoming for patients.
Taking photos and videos of office operations and dental procedures for social media and marketing purposes.
Executive assistant responsibilities

Requirements

Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
Familiarity with medical terminology, dental terminology, and coding systems (ICD-9, ICD-10).
Proficiency in digital patient management software
Excellent phone etiquette and customer service skills.
Ability to handle sensitive information with confidentiality in accordance with HIPAA guidelines.
Bilingual candidates are highly desirable to assist diverse patient populations.
Strong attention to detail and ability to multitask effectively in a fast-paced environment.
Experience with medical collection processes is beneficial. Join our team and contribute to providing high-quality dental care while ensuring an exceptional experience for our patients!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

Employee mentoring program
Health insurance
On-the-job training
Paid time off
Professional development assistance

Ability to Commute:

Pasadena, CA 91101 (Required)

Ability to Relocate:

Pasadena, CA 91101: Relocate before starting work (Required)

Work Location: In person

Jin Dental Aesthetics

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Dental Receptionist