Job Overview
We are seeking a highly organized and personable Front Desk Coordinator to be the first point of contact for our clients and visitors. This role is essential in ensuring smooth office operations and providing exceptional customer support. The ideal candidate will possess strong office management skills, a professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

Greet and assist clients and visitors in a friendly and professional manner.
Manage incoming phone calls, ensuring effective phone etiquette while directing calls to appropriate personnel.
Schedule appointments and maintain calendar management for staff members.
Perform clerical duties including filing, data entry, and maintaining organized records.
Utilize phone systems effectively to handle inquiries and provide information to clients.
Support medical reception tasks as needed, including patient check-in and check-out processes.
Collaborate with team members to ensure seamless office operations and enhance customer support services.
Maintain cleanliness and organization of the front desk area.

Skills

Proficient in office management practices with a focus on efficiency.
Excellent phone etiquette with strong communication skills.
Experience as a medical receptionist is a plus but not required.
Strong organizational skills with attention to detail for file management.
Familiarity with Google Workspace applications for document creation and collaboration.
Ability to manage calendars effectively, scheduling appointments with precision.
Customer support experience that demonstrates an understanding of client needs and service excellence.

We invite qualified candidates who are ready to contribute positively to our team environment while delivering outstanding service to apply for this exciting opportunity as a Front Desk Coordinator.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

Flexible schedule
Paid time off

Work Location: In person

John Nguyen DMD, Inc.

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