Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from check-in to check-out. Your energetic approach and attention to detail will help create a welcoming environment while managing administrative tasks with precision. This position offers an exciting opportunity to utilize your dental office experience, dental terminology knowledge, and exceptional customer service skills to support both patients and the clinical team.

Duties

Greet patients warmly, verify their appointment details, and assist with patient intake procedures using systems such as Dentrix
Schedule appointments efficiently, manage cancellations, and coordinate follow-up visits using dental software dentrix
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes for various providers including Medicare
Collect payments, process medical billing, and perform accurate documentation review for treatment plans and care instructions.
Maintain organized medical records, update patient information, and ensure compliance with HIPAA regulations.
Answer multi-line phone systems professionally, provide excellent patient service, and address inquiries regarding appointments, billing, or treatment procedures.
Support clinical staff by assisting with administrative support tasks such as filing dental records, managing office supplies, and ensuring smooth front desk operations.

Skills

Proficiency in EMR systems such as Dentrix is essential for efficient documentation and scheduling.
Strong knowledge of dental terminology and dental billing practices.
Experience with insurance verification processes including Medicare and other healthcare plans
Excellent computer skills including Microsoft Office suite (Word, Excel) and typing accuracy
Exceptional phone etiquette combined with outstanding customer service skills to create a positive patient experience.
Ability to handle multiple priorities in a fast-paced environment while maintaining attention to detail in documentation review and health information management.
Prior clinic or dental office experience is preferred; familiarity with dental terminology will enhance your success in this role. Join us as a Dental Receptionist where your enthusiasm for helping others meets your organizational expertise! Be part of a supportive team dedicated to delivering exceptional dental care while advancing your career in medical administrative support within a thriving healthcare environment.

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Paid time off

Work Location: In person

Kendall Lee DDS

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Dental Receptionist