Overview
Join our vibrant dental team as a Dental Office Receptionist, where your welcoming smile and organizational skills will create a positive first impression for our patients! In this dynamic role, you will be the heartbeat of our office, ensuring smooth operations while providing exceptional service to our patients. Your contributions will help us maintain a friendly and efficient environment that prioritizes patient care and satisfaction.

What you’ll do

Greet patients warmly and manage front desk operations with enthusiasm.
Schedule appointments and manage the dental calendar to optimize patient flow.
Handle insurance verification and assist with medical billing processes.
Maintain accurate patient records using Electronic Health Record (EHR) systems such as Epic, Meditech, or Dentrix.
Process medical collections and ensure compliance with HIPAA regulations.
Answer multi-line phone systems, addressing inquiries with excellent phone etiquette.
Review documentation for accuracy and completeness, including CPT and ICD coding.
Collaborate with dental staff to support care plans and enhance patient experiences.

Basic qualifications

Strong communication skills and a passion for customer service.
Proficiency in computer skills, including Microsoft Office and EHR systems.
Ability to multitask in a fast-paced environment while maintaining attention to detail.

Preferred qualifications

Previous experience in a dental office or clinic setting is highly desirable.
Familiarity with medical terminology, dental terminology, and health information management.
Bilingual abilities are a plus!
Experience with medical coding (ICD-9, ICD-10) and documentation review.
Knowledge of medical administrative support practices and office management.

Why you’ll love it here
We’re dedicated to fostering an environment where you can thrive both personally and professionally. Our supportive culture encourages growth, teamwork, and innovation.

Our benefits include:

Opportunities for professional development and training.
A collaborative work environment that values your contributions.
Supportive resources for your well-being—both physical and mental.
A chance to be part of a team that makes a difference in patients' lives every day! If you're ready to make an impact as part of our enthusiastic team, we can't wait to meet you!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

Employee discount
Health insurance

Work Location: In person

Laguna Woods Dental Care

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Dental Office Receptionist