Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will play a crucial role in providing exceptional customer service while managing the front desk operations. This position requires strong communication skills, attention to detail, and the ability to handle various administrative tasks in a fast-paced environment. Experience in a dental or medical office setting is highly desirable.

Duties

Greet and assist patients and visitors upon arrival, ensuring a welcoming atmosphere.
Manage appointment scheduling and confirmations using our dental software.
Handle patient inquiries regarding services, insurance, and billing with professionalism.
Maintain accurate patient records and ensure compliance with medical and dental terminology.
Process patient information and manage electronic health records efficiently.
Coordinate with dental staff to ensure smooth operations within the clinic.
Perform administrative tasks such as filing, data entry, and maintaining office supplies.
Uphold confidentiality standards in accordance with HIPAA regulations.

Skills

Previous experience as a Dental Receptionist is preferred.
Strong understanding of Dental Terminology.
Proficient in using curve or similar healthcare management software.
Excellent patient service skills with a focus on creating positive experiences.
Knowledge of Dental Coding is a plus but not required.
Ability to work well under pressure while maintaining attention to detail.
Strong organizational skills and the ability to multitask effectively.
A friendly demeanor with excellent verbal and written communication skills.
Cloud based software used in office.

Join our team as a Front Desk where you can make a difference in the lives of our patients while enjoying a dynamic work environment!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
Health insurance
Vision insurance

Work Location: In person

Lakeview Smiles

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