Job Summary
Our established and busy office in Brownsville is looking for a highly qualified Dental Office Manager to lead our team. The position requires at least 5 years of dental experience, attention to detail, self-motivation, positive thinking, teamwork skills, critical thinking, and problem solving. Ideal candidates have experience with insurance verification, submitting claims, billing, AR collections, and marketing. We offer competitive pay, bonus, and incentives.

An Officer Manager is a liaison between the staff and the Owner Dentist. They are responsible for administering the day-to-day activities of the business office, including patient and employee relations, staff interviewing/dismissal, patient recruitment, ensuring regulatory compliance, and staff training and motivation.

SPECIFIC DUTIES

Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual’s needs; recognizes and celebrates improvement to sustain change)
Requires knowledge of Dental Plans, fees, general plan design, administrative guidelines, limitations and exclusions, reporting systems.
Manage day-to-day operations of the dental office, including all front desk and call center duties
Manage and direct staff assignments and activities, following office policies and applicable laws
Manage compliance with OSHA, state, and federal regulations
Know and follow the dental office contingency plan
Stay current with trends, legislation, and regulations in the dental profession
Manage patient financial accounts
Manage the hiring and ongoing performance of staff
Manage and update office computer systems

Other Duties Include:

Patient Management
Staff Management
Records, State and Federal Regulation Management

Requirements:

· The Assistant Office Manager needs to possess a fantastic personality, a positive attitude, and be a quick-learner and detail-oriented.

· Outstanding customer service skills.

· Excellent written and verbal communication skills.

· Great organizational and time management skills.

· Familiarity with dental procedures, their benefits and risks.

· Ability to explain complex concepts to patients and employees.

· Ability to promote the business using social media.

Understanding of basic math, accounting, and budgeting

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Expected hours: 35 – 42 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

10 hour shift
8 hour shift
Monday to Friday
Weekends as needed

Supplemental Pay:

Bonus opportunities
Performance bonus

Experience:

Management: 5 years (Required)
Dental : 3 years (Required)

Language:

Spanish (Required)

Ability to Commute:

Brownsville, TX 78521 (Required)

Ability to Relocate:

Brownsville, TX 78521: Relocate before starting work (Required)

Work Location: In person

Legacy Dental

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