Overview
We are seeking a highly organized and detail-oriented Dental Front Office Assistant with strong familiarity in Eaglesoft practice management software. The ideal candidate will possess excellent communication skills, a professional demeanor, and a comprehensive understanding of dental office operations. This role is vital in ensuring smooth daily clinic functions, providing exceptional patient service, and supporting administrative workflows. The successful applicant will thrive in a fast-paced environment, demonstrating proficiency in dental office management and electronic health record systems to enhance patient care and operational efficiency.

Duties

Manage patient check-in and check-out processes with professionalism and courtesy, ensuring accurate data entry into Eaglesoft and other EHR systems.
Verify insurance coverage, process claims, and handle billing procedures using dental practice management software such as Dentrix or Eaglesoft.
Schedule appointments efficiently while coordinating with clinical staff to optimize daily patient flow.
Maintain accurate and organized dental records, including documentation review and filing of medical and dental histories.
Assist with insurance verification, pre-authorizations, and follow-up on outstanding claims to ensure timely reimbursement.
Provide exceptional patient service by addressing inquiries, explaining treatment plans, and ensuring a welcoming office environment.
Handle multi-line phone systems, manage appointment reminders, and perform clerical duties such as data entry, filing, and correspondence.
Support office management tasks including inventory control, supply ordering, and maintaining compliance with HIPAA regulations.

Requirements

Proven experience working in a dental or medical front office environment with familiarity in Eaglesoft software; experience with Dentrix is a plus.
Strong knowledge of dental terminology, medical coding (CPT, ICD-10), insurance processes, and billing procedures.
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems such as Meditech or Athenahealth.
Demonstrated ability to handle medical collections, documentation review, and insurance verification efficiently.
Knowledge of HIPAA regulations to ensure patient confidentiality and data security compliance.
Bilingual abilities are preferred to serve diverse patient populations effectively.
Exceptional phone etiquette, typing skills (including 10-key), and attention to detail in documentation review.
Prior clinic or dental office experience with strong organizational skills and the ability to multitask in a busy environment. Join our team to provide outstanding administrative support that enhances patient experiences while maintaining efficient clinic operations through your expertise in Eaglesoft and comprehensive front desk skills!

Pay: $18.00 - $25.00 per hour

Benefits:

401(k) matching

Work Location: In person

LIPP DENTISTRY

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