Job Overview
We are seeking a dedicated and detail-oriented Front Office Specialist to join our team. This role is essential in providing exceptional administrative support within a dental office environment. The ideal candidate will possess strong organizational skills, a thorough understanding of dental terminology, and the ability to manage patient interactions with professionalism and care.

Duties

Greet patients and visitors in a friendly and professional manner, ensuring a positive first impression.
Manage patient scheduling, including appointments and follow-ups, using Patterson Eaglesoft
Perform insurance verification and assist with dental billing and coding tasks and working with various insurances
Maintain accurate dental records while adhering to HIPAA regulations.
Review documentation for completeness and accuracy before submission.
Handle phone inquiries with excellent phone etiquette while managing multi-line phone systems.
Support the development of treatment plans and ensure proper intake procedures are followed.
Provide exceptional customer service to patients by addressing their needs promptly and effectively.

Skills

Proficient in dental terminology and coding and working with and billing to dental insurances
Experience with Patterson Eaglesoft Dental Software
Knowledge of HIPAA regulations and health information management practices.
Strong computer skills
Bilingual abilities are a plus for enhancing patient communication.
Previous experience in a dental office or clinic setting is highly desirable, although not necessary
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Demonstrated experience in patient service and administrative support roles. We encourage candidates who meet these qualifications to apply for this rewarding opportunity to contribute to our dental team.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 32 per week

Benefits:

401(k)
401(k) matching
Paid sick time
Paid time off

Ability to Commute:

Albuquerque, NM 87122 (Required)

Ability to Relocate:

Albuquerque, NM 87122: Relocate before starting work (Required)

Work Location: In person

Lovato Endodontics

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