Dental Front Desk / Patient Care Coordinator

Full-Time | Upper East Side, Manhattan

Luxury Dentistry NYC

About Us

Luxury Dentistry NYC is a boutique cosmetic and restorative dental practice on Manhattan’s Upper East Side led by Dr. Steven Davidowitz (“Dr. D”). We are known for high-end cosmetic dentistry, porcelain veneer smile makeovers, advanced technology, and exceptional patient care.

We are seeking a polished, friendly, organized, and dependable Dental Front Desk / Patient Care Coordinator to join our growing team full-time.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating an outstanding patient experience.

Responsibilities

Answer phones professionally and warmly
Schedule and confirm patient appointments
Check patients in and out
Coordinate daily front desk flow and scheduling
Verify insurance benefits and assist with patient financial coordination
Follow up with unscheduled treatment and patient inquiries
Communicate with patients via phone, text, and email
Present financing options including Cherry financing
Help maintain a positive, organized, and welcoming office environment
Coordinate with clinical team to ensure smooth patient flow
Assist with administrative and front desk responsibilities as needed

QualificationsPreferred Qualifications:

Dental front desk experience
Experience with Dentrix or dental software
Strong communication and customer service skills
Professional appearance and demeanor
Excellent organizational and multitasking abilities
Comfortable handling phones and patient scheduling
Reliable, punctual, and team-oriented

Bonus Experience:

Cosmetic dentistry office experience
Treatment coordination
PPO insurance knowledge
Dental financing experience

Schedule

Full-Time
Monday–Friday

Compensation

Competitive compensation based on experience
Bonus opportunities available
Growth potential within the practice
Positive and supportive work environment

What We’re Looking For

We are looking for someone who is:

Warm and personable
Highly organized
Detail-oriented
Professional and polished
Motivated and dependable
Passionate about patient experience and customer service

To Apply

Please submit:

Resume
Brief introduction or cover letter
Relevant dental or customer service experience

We look forward to meeting someone who will become an important part of our team and help continue delivering an exceptional patient experience at Luxury Dentistry NYC.

Pay: $28.00 - $38.00 per hour

Benefits:

Paid time off

Work Location: In person

Luxury Dentistry NYC

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Dental Front Desk / Patient Care Coordinator