Job Overview:
We are seeking a professional and friendly Front Desk Receptionist/ Treatment Coordinator to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience working in a dental office setting and possess strong organizational and communication skills.

Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Maintain patient records and ensure accuracy of information
- Handle insurance verification and billing processes
- Manage patient check-in and check-out procedures
- Coordinate with staff to ensure efficient flow of patients
- Follow HIPAA guidelines to maintain patient confidentiality
- Assist with general administrative tasks such as filing, faxing, and data entry

- Comfortable with presenting insurance benefits to patients. Appeal Claims when necessary.

-Treatment Coordinator / Understand dental procedures and present financial arrangements.

Skills:
- Previous experience working in a dental office, minimum 2 years required.
- Familiarity with dental scheduling systems
- Knowledge of HIPAA regulations and guidelines
- Proficient in using phone systems and handling multiple phone lines
- Strong attention to detail and ability to multitask effectively
- Excellent verbal and written communication skills
- Ability to work well under pressure in a fast-paced environment

-Ability to read and EOB and discern adjustment modifications

This is a full-time position with competitive pay. We offer opportunities for career growth and a supportive work environment. If you are a dedicated professional looking to contribute to a dynamic team, we would love to hear from you.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 36 – 40 per week

Benefits:

401(k) 2% match
Employee discount
Paid time off

Schedule:

4x10
Day shift
No nights
No weekends

Work Location: In person

Lybrook Dental Center

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Treatment Coordinator / Front Desk Receptionist