Job description

Main Family Dental Care is seeking a Dental Office Manager who will help lead our practice, creating a welcoming and productive office environment for both our staff and patients. This position requires prior management experience in the dental industry (former Dental Assistant or related experience is preferred but not required). Excellent customer service and administrative skills are a necessity. The ideal candidate is well-organized, with great attention to detail and the ability to implement and uphold dental office regulations. We are looking for someone who is skilled in coordinating general office flow and able to execute office procedures effectively and efficiently. This is an excellent opportunity to work with an outstanding team. Check out our website at mainfamilydentalcare.com!

Our mission: To be our patients' trusted dental care provider and oral health advisor, who is committed to providing the highest level of individualized care to each patient that we serve.

Dental Office Manager Responsibilities

Make patients feel welcome at Main Family Dental Care
Manage daily patient schedule and scheduling appointments
Coordinate with the Dentist, Dental Assistants and Dental Hygienists to ensure an exceptional patient experience
Manage staff schedule including time off requests
Follow and enforce office policies and regulations ensuring staff compliance
Assist with supply ordering process
Check patients in and out, answering phones and checking voicemails
Reviewing treatment plans and associated costs
Sending insurance claims and posting insurance payments
Maintain accurate patient records and assist with payment procedures
Maintain a clean and professional office environment
Manage patient satisfaction and address concerns accordingly and respectfully

Skills

Proven experience in the dental industry
Excellent customer service
Active and engaged listener
Goal-oriented and proactive
Good computer skills
Excellent communication and people skills
Well-organized and reliable
Collaborative personality who cares for the greater good of the team
Understanding of health & safety regulations required by OSHA
High school diploma; if an Assistant, RDA or CDA required
Additional certification or training is an asset

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Paid time off

Experience:

Office management: 3 years (Preferred)

Work Location: In person

Main Family Dental Care

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Dental Office Manager