TREATMENT COORDINATOR: Our patient focused locally-owned private practice in Charlotte is searching for a detail oriented friendly team member who demonstrates a positive attitude and enjoys talking with patients! Our Treatment coordinator is responsible for keeping the doctors’ schedules filled. Additional duties include presenting treatment plans, verifying insurance, making financial arrangements and supporting your team members. Dentrix software is a plus. If you have the dental experience and are looking for the “right Practice” we have the position for you! We offer training & growth, benefits and bonus, generous pay and a drama-free team environment. Our hours are typically 7am – 3:30pm & 7:30am – 3:30pm. This position is for 3 – 4 days a week. We look forward to hearing from you!

Responsibilities

Greet and assist patients at the front desk, ensuring a welcoming environment.
Manage patient records and maintain confidentiality in compliance with HIPAA regulations.
Schedule appointments and handle patient inquiries via multi-line phone systems.
Process dental collections and insurance claims.
Collaborate with dental staff to ensure smooth office operations and effective patient service.
Maintain office organization and assist with clerical tasks as needed.

Qualifications

Proven experience in dental administrative support and front desk operations
Strong computer skills
Knowledge of dental terminology, and HIPAA regulations
Excellent patient service and customer service skills
Familiarity with Microsoft Office, including Excel
Experience with multi-line phone systems and medical records management

Pay: $22.00 - $27.00 per hour

Benefits:

401(k)
Employee discount
Health insurance
Paid sick time
Paid time off
Uniform allowance

Schedule:

8 hour shift
Day shift
No nights
No weekends

Ability to Commute:

Charlotte, NC 28269 (Required)

Ability to Relocate:

Charlotte, NC 28269: Relocate before starting work (Required)

Work Location: In person

Mallard Creek Family Dentistry, LLP

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Treatment Coordinator