Company Overview
Manning Orthodontics is dedicated to providing gentle, compassionate orthodontic care within a family-oriented and welcoming environment. Dr. Manning is committed to creating personalized treatment plans that help patients achieve confident, beautiful smiles while fostering open communication and a supportive atmosphere.

Overview
We are seeking a professional and detail-oriented Orthodontic Front Office to join our friendly team. The ideal candidate will excel in delivering exceptional patient service, managing administrative tasks efficiently, and supporting the smooth operation of our orthodontic practice. This role offers an opportunity to be a vital part of a caring healthcare environment focused on patient satisfaction and clinical excellence.

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures, ensuring a positive first impression.
Manage appointment scheduling and maintaining an organized calendar.
Verify insurance coverage and perform insurance eligibility verification to facilitate seamless billing processes.
Handle patient inquiries via multi-line phone systems with professionalism and courtesy, demonstrating excellent phone etiquette.
Collect payments, process dental collections, and perform accurate orthodontic insurance billing using systems.
Maintain accurate and confidential orthodontic records in compliance with HIPAA regulations, including documentation review and filing.
Filing orthodontic insurance
Treatment coordinating to present fees during new patient consultations.

Requirements

Proven experience as an Orthodontic or Dental Receptionist with strong knowledge of front desk operations in a clinical setting.
Knowledge of dental terminology and insurance verification procedures.
Excellent computer skills including proficiency in Microsoft Office Suite and typing accuracy with 10-key typing skills.
Strong organizational abilities with attention to detail in documentation review and clinic management tasks.
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
Prior orthodontic or dental office experience is highly desirable, along with familiarity with dental terminology and office management practices. Join our team to deliver outstanding patient care while supporting the operational excellence of our orthodontic practice!

Pay: $20.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Work Location: In person

Manning Orthodontics

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