Job Summary
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing front desk operations seamlessly. The ideal candidate will be energetic, detail-oriented, and passionate about delivering outstanding service. You will play a vital role in supporting clinical procedures and ensuring smooth administrative workflows, creating a welcoming environment for our patients and team alike. This paid position is perfect for someone eager to grow their career in a fast-paced, patient-centered setting.

Responsibilities

Greet patients warmly upon arrival, verify insurance coverage, and manage appointment scheduling using dental practice management software in Dentrix
Assist the dental team during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
Handle all front desk duties including answering multi-line phone systems, managing patient check-in/check-out, and updating electronic health records (EHR systems)
Verify insurance benefits, process claims, and perform medical billing using CPT and ICD coding standards to ensure accurate reimbursement
Maintain meticulous dental records, review documentation for accuracy, and ensure compliance with HIPAA regulations for patient privacy and data security
Support administrative tasks such as filing medical records, managing office supplies, and coordinating care plans with patients
Provide excellent customer service by addressing patient inquiries professionally and maintaining a positive office atmosphere

Requirements

Proven experience in a dental office or clinic environment with familiarity in dental terminology
Strong computer skills with proficiency in EHR systems ( Dentrix), Microsoft Office Suite, and multi-line phone systems
Knowledge of HIPAA regulations, medical coding (ICD-10/ICD-9), CPT coding, insurance verification, and Medicare guidelines
Excellent communication skills with the ability to handle phone etiquette professionally; bilingual abilities are a plus
Ability to perform clerical tasks such as filing, typing (including 10-key), and maintaining organized medical records efficiently
Prior clinic experience with dental terminology, medical billing/coding, and health information management preferred
Exceptional attention to detail for documentation review and accuracy in medical records management
Strong organizational skills with the ability to multitask in a fast-paced environment while providing outstanding patient service

Join our team where your enthusiasm makes a difference! We’re dedicated to fostering a supportive environment that values your growth while delivering top-quality care. This role offers an excellent opportunity to develop your skills in both clinical assistance and administrative support within a friendly, professional setting.

Pay: $25.09 - $30.21 per hour

Work Location: In person

Mason Dental Associates of Hasbrouck Heights

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Dental Assistant/Receptionist